LDAP - sync agents with rw and other permissions to groups

[Giulio Soleni]

Hi I used LDAP authentication for both customers and agents,
As per documentation I used the following piece of code to sync agents with rw permission to the 'users' group:

Code: Select all

# AuthSyncModule::LDAP::UserSyncInitialGroups
# (sync following group with rw permission after initial create of first agent
# login)
$Self->{'AuthSyncModule::LDAP::UserSyncInitialGroups'} = [
    'users',
];

Is there a way (I don't know the syntax...) to sync agents with other permissions (I mean not just full rw) to groups?

I'm using OTRS 3.0.6 on Linux CentOS 5.5

[Giulio Soleni]

Still trying to get to a solution...
I'm looking for UserSyncGroupsDefinition saying that all agents belonging to my LDAP group 'CN=OTRS_Agents,OU=Liste e Gruppi,DC=iks,DC=local' should have specific permissions.
I commented the previous "UserSyncInitialGroups" and this is now my code (that still does not work as expected...)

Code: Select all

# AuthSyncModule::LDAP::UserSyncGroupsDefinition
# (If "LDAP" was selected for AuthModule and you want to sync LDAP
# groups to otrs groups, define the following.)
 $Self->{'AuthSyncModule::LDAP::UserSyncGroupsDefinition'} = {
 # ldap group
 'CN=OTRS_Agents,OU=Liste e Gruppi,DC=iks,DC=local' => {
 # otrs group
 'users' => {
 # permission
 rw => 0,
 ro => 1,
 },

 'faq' => {
 rw => 1,
 ro => 1,
 },

 'stats' => {
 rw => 1,
 ro => 1,
 },
 
 },
 };

may you help me, please... perhaps someone who has already used UserSyncGroupsDefinition with success.

Thank you,
Giulio