Hi
In our installation I have to back up all ticket of only specific queue.Is it possible that?if so,please give me HOWTO or related documents.
Thanks in advance
Back up tickets of one Queue
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crythias
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Re: Back up tickets of one Queue
That's not practical. You might as well say you only want to back up demographics for nima0102.
It's a database. When you back up the database, you back up all the data.
It's a database. When you back up the database, you back up all the data.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Back up tickets of one Queue
Hi
I think it's possible in database,I copy specific tickets from related tables and then insert to new database.But I do not have enough information about OTRS's database structure.
Thanks for any help or guidance
I think it's possible in database,I copy specific tickets from related tables and then insert to new database.But I do not have enough information about OTRS's database structure.
Thanks for any help or guidance