Hide field via an ACL

Moderator: crythias

Locked
SLESSARD
Znuny advanced
Posts: 119
Joined: 12 Jan 2011, 22:35
Znuny Version: 4.x.x.x.x
Company: Self-Employed

Hide field via an ACL

Post by SLESSARD »

I need some pointers on how to hide SLA from the Customer & Agent Ticket Compose page.

Quick win would be to disable services but we need that field, not SLA (not there yet)
Second quick win would be to do it in the templates it self but am wondering if this is feasible via an ACL?

Would facilitate upgrades down the road.

Thanks for your inputs ...
OTRS 4.0.11
Ubuntu 15.04
MySQL Database, PHP5, Apache (LAMP server bundle)
Top
Locked

Return to “Help”