Statistic problem

[orionis]

Hello world,

I have problem with statistic.

I want to make statistic with graphic (Lib GD ?) but i dont can select the option graphic (just CSV and print).

My system is Centos 5, and i have add perl gd

Any Idea ?

Thanks by advance

Regards,

[jojo]

run bin/otrs.CheckModules.pl and post the Output

[orionis]

[root@otrs bin]# ./otrs.CheckModules.pl
o CGI............................ok (v3.50)
o Crypt::PasswdMD5...............ok (v1.3)
o CSS::Minifier..................ok (v0.01)
o Date::Format...................ok (v2.22)
o Date::Pcalc....................ok (v1.2)
o DBI............................ok (v1.52)
o DBD::mysql.....................ok (v3.0007)
o Digest::MD5....................ok (v2.36)
o Digest::SHA::PurePerl..........ok (v5.48)
o Encode::HanExtra...............Not installed! (Optional - Required to handle mails with several Chinese character sets.)
o GD.............................Not installed! (Optional - Required for stats)
o GD::Text....................Not installed! (Optional - Required for stats.)
o GD::Graph...................Not installed! (Optional - Required for stats.)
o GD::Graph::lines............Not installed! (Optional - Required for stats.)
o GD::Text::Align.............Not installed! (Optional - Required for stats.)
o IO::Scalar.....................ok (v2.110)
o IO::Wrap.......................ok (v2.110)
o JavaScript::Minifier...........ok (v1.05)
o JSON...........................ok (v2.50)
o JSON::PP....................ok (v2.27103)
o JSON::XS....................Not installed! (Optional - Install it for faster AJAX/JavaScript handling.)
o LWP::UserAgent.................ok (v2.033)
o Mail::Internet.................ok (v2.07)
o Mail::POP3Client...............ok (v2.18 )
o IO::Socket::SSL.............ok (v1.01)
o MIME::Base64...................ok (v3.07)
o MIME::Tools....................ok (v5.428)
o ModPerl::Util..................ok (v2.000004)
o Apache::DBI.................Not installed! (Optional - Improves performance on Apache webservers with mod_perl by establishing persistent database connections.)
o Apache2::Reload.............ok (v0.11)
o Net::DNS.......................ok (v0.59)
o Net::POP3......................ok (v2.28)
o Net::IMAP::Simple..............ok (v1.2017)
o Net::IMAP::Simple::SSL......ok (v1.3)
o Net::SMTP......................ok (v2.29)
o Authen::SASL................ok (v2.15)
o Net::SMTP::SSL..............ok (v1.01)
o Net::SMTP::TLS::ButMaintainedok (v0.13_01)
o Net::LDAP......................ok (v0.33)
o PDF::API2......................Not installed! (Optional - Required for PDF output.)
o Compress::Zlib..............ok (v1.42)
o SOAP::Lite.....................Not installed! (Optional - Required for the SOAP interface.)
o Text::CSV......................ok (v1.21)
o Text::CSV_PP................ok (v1.29)
o Text::CSV_XS................Not installed! (Optional - Optional, install it for faster CSV handling.)
o XML::Parser....................ok (v2.34)


But :
[root@otrs bin]# yum list '*GD*'
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* addons: mirrors.ircam.fr
* base: mirrors.ircam.fr
* extras: mirrors.ircam.fr
* updates: mirrors.ircam.fr
Installed Packages
gd.i386 2.0.33-9.4.el5_4.2 installed
gd.x86_64 2.0.33-9.4.el5_4.2 installed
gd-devel.i386 2.0.33-9.4.el5_4.2 installed
gd-devel.x86_64 2.0.33-9.4.el5_4.2 installed
gd-progs.x86_64 2.0.33-9.4.el5_4.2 installed
gdb.x86_64 7.0.1-32.el5 installed
gdbm.i386 1.8.0-26.2.1.el5_6.1 installed
gdbm.x86_64 1.8.0-26.2.1.el5_6.1 installed
gdbm-devel.i386 1.8.0-26.2.1.el5_6.1 installed
gdbm-devel.x86_64 1.8.0-26.2.1.el5_6.1 installed
gdk-pixbuf.i386 1:0.22.0-25.el5 installed
gdk-pixbuf.x86_64 1:0.22.0-25.el5 installed
gdk-pixbuf-devel.i386 1:0.22.0-25.el5 installed
gdk-pixbuf-devel.x86_64 1:0.22.0-25.el5 installed
gdm.x86_64 1:2.16.0-56.el5.centos installed
gdm-docs.x86_64 1:2.16.0-56.el5.centos installed
libgdiplus.x86_64 1.2.5-1.el5.centos installed
libgdiplus-devel.x86_64 1.2.5-1.el5.centos installed
php-gd.x86_64 5.1.6-27.el5_5.3 installed
sysklogd.x86_64 1.4.1-46.el5 installed
Available Packages
aspell-gd.x86_64 50:0.50-4.2.2 base
php53-gd.x86_64 5.3.3-1.el5_6.1 updates

[vkandersv]

I think you have to install the Perl modules for GD also, not just the libraries.

I use:

# perl -MCPAN -e shell
cpan> install Bundle::CPAN
cpan> reload cpan

Look here for more information:

http://www.livejournal.com/doc/server/l ... dules.html




GD.............................Not installed! (Optional - Required for stats)
o GD::Text....................Not installed! (Optional - Required for stats.)
o GD::Graph...................Not installed! (Optional - Required for stats.)
o GD::Graph::lines............Not installed! (Optional - Required for stats.)
o GD::Text::Align.............Not installed! (Optional - Required for stats.)