Unable to add a new agent

Moderator: crythias

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fightstarr20
Znuny newbie
Posts: 5
Joined: 13 Apr 2011, 16:58
Znuny Version: 3.0.6

Unable to add a new agent

Post by fightstarr20 »

I have OTRS installed on a Ubuntu 10.10 box. Everything seems to be working fine apart from adding an agent.

I can get the first screen which allows me to enter all the users details, but when I click the Submit button it just brings me back to this screen.

Anyone any ideas whats going on?
thomkortekaas
Znuny newbie
Posts: 61
Joined: 17 Dec 2010, 13:22
Znuny Version: 3.0

Re: Unable to add a new agent

Post by thomkortekaas »

Have you filled in all the required fields?

Perhaps something wrong with the database, that it can't write to the table?
OTRS 3.0.7 with MySQL on Windows server 2003 r2 server with AD integration for customers.
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