Can we have a single search in OTRS, rather than 3 searches?

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rohit1
Znuny newbie
Posts: 73
Joined: 19 Feb 2011, 12:05
Znuny Version: 3.0.5

Can we have a single search in OTRS, rather than 3 searches?

Post by rohit1 »

Hi all,

Can we have a single search in OTRS, rather than 3 searches,
When anybody searches by customer name, he should be able to view info about a customer, and tickets raised against that name or customer ID.

Regards
Rohit Singh
Regards
Rohit Singh
OTRS 3.0.7
Platform: Windows XP, MAC OS X
DB: OTRS db
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