Hi,
All my attachments in otrs are corrupted. I cannot see image files, excel files, only txt files are viewable. I'm using MSSQL as db backend and IIS. I have changed these setting in sysconfig to test if it works.
TicketStorageModule =Kernel::System::Ticket::ArticleStorageFS
FrameWork::Core::Web::WebUploadCacheModule=FS
But still I can't view my email attachments. I will try to change charset and see if it makes some difference. Meanwhile if you know of the solution do help me.
Regards
Kk
Attachments are corrupted
Moderator: crythias
Attachments are corrupted
OTRS 3.1.10
Re: Attachments are corrupted
Upon changing the charset to iso-8859-1 I'm able to view attachments but I get this sort of symbols on subject line.
I also get these messages in tickets preview pane. "This message was written in a character set other than your own.If it is not displayed correctly, click here to open it in a new window.<body of message>"
<body of message> is the real body or text of email.
I also get these messages in tickets preview pane. "This message was written in a character set other than your own.If it is not displayed correctly, click here to open it in a new window.<body of message>"
<body of message> is the real body or text of email.
OTRS 3.1.10