Hi
I need to do some changes in Statview of Tickets. Here if i click status view, it will display all the queue records (Open & closed) . But i want display first queue list in status view, then based on selecting the queue item, it should display queue records (Open & closed). How to do this.
If anybody knows please reply,
Thanks in advance.
Modifications in Status View of Tickets
Moderator: crythias