Fetchmail - which packages and versions I need

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jakub-drap
Znuny newbie
Posts: 6
Joined: 18 Jan 2011, 16:29
Znuny Version: 2.4.8.

Fetchmail - which packages and versions I need

Post by jakub-drap »

Hi, is there any documentation about which packages and which versions of them I need to enable the fetchmail function?

I have two OTRS instalations. On one of them, the fetchmail is working OK, on the second it doesn´t work at all.
And I am not able to find the reason why.
Both instalations have Webmail package v. 0.13.2.. The first has ITSM packages v.2.1.1 and the second has only v.1.3.2.
The second doesn´t have (opposite the first one) following packages: ITSM, ITSMChangeManagement, Survey, TimeAccounting.
Thanks for help
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root
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Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
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Re: Fetchmail - which packages and versions I need

Post by root »

What does fetchmail -v -v returns?
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

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Do you want to contribute or want to know where it goes ?
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Wolfgangf
Znuny ninja
Posts: 1029
Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
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Location: Pinsdorf

Re: Fetchmail - which packages and versions I need

Post by Wolfgangf »

you should have a look in your fetchmail or maillog as a starting point
- are mails fetched correctly
- will OTRS pick them up
- ...
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
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