Responses to people other than customers

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robpinnington
Znuny newbie
Posts: 15
Joined: 03 Feb 2011, 23:35
Znuny Version: 3

Responses to people other than customers

Post by robpinnington »

We would like to create response templates to send the email not to the customer of the ticket but to someone else. Any ideas how we could do this?
root
Administrator
Posts: 4250
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
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Re: Responses to people other than customers

Post by root »

Hi,

You mean the recipient should be preset?

Roy
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