Greetings!
I'm running OTRS 3.0.8 on a debian based system; actually, up to a few days ago I was still using OTRS 3.0.1.
Clicking on the "search" button does not bring up the search panel: the rotating wheel appears for a few seconds, and thereafter nothing happens (except for a tiny 1% of times, when the search panel actually appears).
Have you got any hints?
The error log does not show anything...
Thanks!
Search panel not showing - SOLVED
Moderator: crythias
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- Znuny newbie
- Posts: 5
- Joined: 24 May 2011, 18:38
- Znuny Version: 3.0.8
- Real Name: Giorgio Davanzo
- Company: Mida4 s.r.l.
Re: Search panel not showing - SOLVED
Ok, Firebug helped me sort it out.
My mistake, obviously.
I followed the upgrade guide, backing up var/*.
But then I restored too much... instead of sticking to var/articles, I also restored the httpd directory, and that was the source of all my issues.
My mistake, obviously.
I followed the upgrade guide, backing up var/*.
But then I restored too much... instead of sticking to var/articles, I also restored the httpd directory, and that was the source of all my issues.