It was ok, but yesterday started to run very slow.
PerformanceLog:
Agent 9 0s 72s 18.22s
AgentTicketQueue 3 2s 72s 28.33s
takes us around 1 minute to open TicketQueue.
What i did:
updated to 3.0.8
enabled persistent connection in mod_perl >Sql
Optimized db's,
mysql>optimize table ticket;
mysql>optimize table ticket_history;
mysql>optimize table article;
Still very slow. Any advice?
[SOLVED] OTRS 3.0.6
Moderator: crythias
[SOLVED] OTRS 3.0.6
Last edited by peacefrog on 25 May 2011, 14:19, edited 1 time in total.
Re: OTRS 3.0.6
what elese did you change before it was going to be slow?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
[SOLVED]Re: OTRS 3.0.6
Fixed. DC Controller has been removed, and LDAP was slowing down OTRS System