How to modify customerticketmessage?

Moderator: crythias

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donatozarrella
Znuny newbie
Posts: 14
Joined: 28 Jan 2011, 11:22
Znuny Version: 2.4.4

How to modify customerticketmessage?

Post by donatozarrella »

Dear all,

Could some one help on the aforementioned?
I'm looking for a way to write in the Subject field the Queue selected.
I'm trying in this way:
"
<!-- dtl:block:TicketSLA -->

<tr>
<td class="contentkey">$Text{"Subject"}:</td>
<td class="contentvalue">
<input type="hidden" name="Subject" value="$Data{"ToStrg"}" size="370"/>
<font color="red" size="-2">$Text{"$Data{"Subject invalid"}"}</font>
</td>
</tr>

<tr>
<td class="contentkey">$Text{"Text"}:</td>
<td class="contentvalue">
<div class="yui-skin-sam">
<!-- dtl:block:RichText -->
"
But in the subject field I have this value:

"<select name="

How to do?
Thanks a lot in advance,

Donato
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: How to modify customerticketmessage?

Post by crythias »

Try "Dest"
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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