difference between Os Ticket (Open source Product) and OTRS

rohit1 · Post by **rohit1** » 01 Jun 2011, 07:22

Hi all,

Wanna to know the difference between Os Ticket (Open source Product) and OTRS Product, please guide which one is better.

jojo · Post by **jojo** » 01 Jun 2011, 08:36

OS Ticket Features:
http://osticket.com/features.php

OTRS Features:
http://otrs.org/feature/

OTRS seems more powerful and has an easy way to extend via modules. It is also ITIL compliant.

Znuny Open Source Ticketsystem