I have read a few post on this Forum and it seems to be clear that Age shows up in seconds on reports and the only solution seems to be to export as CSV and manipulate in excel if we want it in hours / days.
What bugs me (so I figured I'd post the question here) is that Age shows up in Hours / Days on the dashboard
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Dashboard View :
Report View :
Is there really no config / tweaks at all that can be done to have reports appearing as Hours / Days ??
Real issue for managers!
Age, Report Vs Dashboard
Moderator: crythias
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- Znuny advanced
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- Joined: 12 Jan 2011, 22:35
- Znuny Version: 4.x.x.x.x
- Company: Self-Employed
Age, Report Vs Dashboard
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OTRS 4.0.11
Ubuntu 15.04
MySQL Database, PHP5, Apache (LAMP server bundle)
Ubuntu 15.04
MySQL Database, PHP5, Apache (LAMP server bundle)