Search found 2 matches
- 16 Aug 2012, 14:26
- Forum: Help
- Topic: Ticket template as drop-down
- Replies: 8
- Views: 8832
Re: Ticket template as drop-down
Thanks for your help, this works really well for us, and I am now popultaing the template button with many many templates:)
- 30 Jul 2012, 10:53
- Forum: Help
- Topic: Adding Phone Ticket templates to Toolbar
- Replies: 1
- Views: 722
Adding Phone Ticket templates to Toolbar
Hi all, Creating AgentPhoneTicketTemplates is easy enough editing the AgentTicketPhone.dtl in our company mask, however this creates the Template as a button and the next one as a button below that which is not the most optimal solution. Does anyone know if and if so how you can make the Templates a...