Search found 2 matches
- 16 Aug 2012, 14:26
- Forum: Help
- Topic: Ticket template as drop-down
- Replies: 8
- Views: 9436
Re: Ticket template as drop-down
Thanks for your help, this works really well for us, and I am now popultaing the template button with many many templates:)
- 30 Jul 2012, 10:53
- Forum: Help
- Topic: Adding Phone Ticket templates to Toolbar
- Replies: 1
- Views: 763
Adding Phone Ticket templates to Toolbar
Hi all,
Creating AgentPhoneTicketTemplates is easy enough editing the AgentTicketPhone.dtl in our company mask, however this creates the Template as a button and the next one as a button below that which is not the most optimal solution.
Does anyone know if and if so how you can make the Templates ...
Creating AgentPhoneTicketTemplates is easy enough editing the AgentTicketPhone.dtl in our company mask, however this creates the Template as a button and the next one as a button below that which is not the most optimal solution.
Does anyone know if and if so how you can make the Templates ...