Search found 2 matches

by bamber01
16 Aug 2012, 14:26
Forum: Help
Topic: Ticket template as drop-down
Replies: 8
Views: 8832

Re: Ticket template as drop-down

Thanks for your help, this works really well for us, and I am now popultaing the template button with many many templates:)
by bamber01
30 Jul 2012, 10:53
Forum: Help
Topic: Adding Phone Ticket templates to Toolbar
Replies: 1
Views: 722

Adding Phone Ticket templates to Toolbar

Hi all, Creating AgentPhoneTicketTemplates is easy enough editing the AgentTicketPhone.dtl in our company mask, however this creates the Template as a button and the next one as a button below that which is not the most optimal solution. Does anyone know if and if so how you can make the Templates a...