Adding Phone Ticket templates to Toolbar

Moderator: crythias

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bamber01
Znuny newbie
Posts: 2
Joined: 26 Jul 2012, 11:28
Znuny Version: 3.0.5
Real Name: Andrew Gascoyne
Company: European Southern Observatory

Adding Phone Ticket templates to Toolbar

Post by bamber01 »

Hi all,

Creating AgentPhoneTicketTemplates is easy enough editing the AgentTicketPhone.dtl in our company mask, however this creates the Template as a button and the next one as a button below that which is not the most optimal solution.
Does anyone know if and if so how you can make the Templates a part of the Toolbar as a drop down menue, either as part of the TICKETS/QUICKTICKET menus or even as a sepersate TEMPLATES menu.

Many thanks
Andrew Gascoyne
crythias
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Re: Adding Phone Ticket templates to Toolbar

Post by crythias »

Whatever the button does can be implemented by a select onchange.
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