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Agendar abertura de Tickets

Last post by joseantonio123 « 06 Mar 2016, 17:21

by joseantonio123 » 06 Mar 2016, 17:21

0 Replies

3156 Views

Last post by joseantonio123
06 Mar 2016, 17:21
Adicionar Links Interface usuario

Last post by solution « 05 Mar 2016, 01:12
Replies: 3
by joseantonio123 » 11 Feb 2016, 04:46

3 Replies

4699 Views

Last post by solution
05 Mar 2016, 01:12
Integração do Otrs com KIX4OTRS

Last post by joseantonio123 « 04 Mar 2016, 15:02

by joseantonio123 » 04 Mar 2016, 15:02

0 Replies

3410 Views

Last post by joseantonio123
04 Mar 2016, 15:02
Bloquear Botão Responder

Last post by joseantonio123 « 08 Feb 2016, 01:08

by joseantonio123 » 08 Feb 2016, 01:08

0 Replies

3009 Views

Last post by joseantonio123
08 Feb 2016, 01:08
Relatorios no OTRS

Last post by marcosaurelio « 19 Jan 2016, 13:20
Replies: 4
by luizfernandogondin » 23 Dec 2015, 18:15

4 Replies

7133 Views

Last post by marcosaurelio
19 Jan 2016, 13:20
Profissional OTRS em Belo Horizonte

Last post by geraldobh « 10 Dec 2015, 21:32
Replies: 2
by geraldobh » 10 Dec 2015, 15:24

2 Replies

4248 Views

Last post by geraldobh
10 Dec 2015, 21:32
Habilitar TimeAccounting nas Janelas de Atividade - Gerenciamento de Processos

Last post by christiancanalli « 02 Dec 2015, 20:01

by christiancanalli » 02 Dec 2015, 20:01

0 Replies

2942 Views

Last post by christiancanalli
02 Dec 2015, 20:01
Chamados Subordinados

Last post by flaviorescia « 02 Dec 2015, 16:13
Replies: 5
by androse » 30 Mar 2015, 19:40

5 Replies

19818 Views

Last post by flaviorescia
02 Dec 2015, 16:13
movimentação de chamado entre filas.

Last post by zeratull « 21 Nov 2015, 01:26

by zeratull » 21 Nov 2015, 01:26

0 Replies

2946 Views

Last post by zeratull
21 Nov 2015, 01:26
Tempo por chamado

Last post by daviknx « 18 Nov 2015, 14:18
Replies: 10
by daviknx » 12 May 2015, 21:23

10 Replies

22579 Views

Last post by daviknx
18 Nov 2015, 14:18
Criar Relatorio de SLA

Last post by deeluseamam « 12 Nov 2015, 22:26

by deeluseamam » 12 Nov 2015, 22:26

0 Replies

3147 Views

Last post by deeluseamam
12 Nov 2015, 22:26
Ajuda na geração de relatórios

Last post by deeluseamam « 12 Nov 2015, 21:30
Replies: 1
by vinisfreitas » 25 May 2015, 19:28

1 Replies

14790 Views

Last post by deeluseamam
12 Nov 2015, 21:30
Botão Back/Voltar

Last post by anamarta « 06 Nov 2015, 14:58

by anamarta » 06 Nov 2015, 14:58

0 Replies

3141 Views

Last post by anamarta
06 Nov 2015, 14:58
Pedindo login/senha para abrir anexos

Last post by mlrmelo « 05 Nov 2015, 15:45

by mlrmelo » 05 Nov 2015, 15:45

0 Replies

2852 Views

Last post by mlrmelo
05 Nov 2015, 15:45
Bloquear Chamados depois de 48 horas

Last post by vieiraa « 13 Oct 2015, 16:07
Replies: 1
by joseborgessousa » 28 Sep 2015, 14:33

1 Replies

4115 Views

Last post by vieiraa
13 Oct 2015, 16:07
Rajadas de alto consumo de CPU

Last post by daviknx « 25 Sep 2015, 14:09
Replies: 2
by daviknx » 18 Aug 2015, 14:38

2 Replies

4576 Views

Last post by daviknx
25 Sep 2015, 14:09
Add-on ou módulo para fórum

Last post by nedmaj « 08 Sep 2015, 21:05

by nedmaj » 08 Sep 2015, 21:05

0 Replies

3503 Views

Last post by nedmaj
08 Sep 2015, 21:05
Adcionar Dashboard stats na área do cliente

Last post by nedmaj « 08 Sep 2015, 21:02
Replies: 1
by OdairVieira » 07 Aug 2015, 22:29

1 Replies

3349 Views

Last post by nedmaj
08 Sep 2015, 21:02
OTRS com NAGIOS

Last post by nedmaj « 08 Sep 2015, 20:57
Replies: 1
by lucasfranco » 20 Aug 2015, 16:14

1 Replies

3402 Views

Last post by nedmaj
08 Sep 2015, 20:57
Relatorio de movimentação de filas

Last post by nedmaj « 08 Sep 2015, 20:48
Replies: 1
by bby » 25 Aug 2015, 15:16

1 Replies

3320 Views

Last post by nedmaj
08 Sep 2015, 20:48
Relatorio de tempo de atendimento por cliente.

Last post by marcosaurelio « 07 Aug 2015, 22:36
Replies: 1
by darlanpicetti » 17 Jul 2015, 22:59

1 Replies

4342 Views

Last post by marcosaurelio
07 Aug 2015, 22:36
Tempo Contabilizado

Last post by raphaelsantiago « 31 Jul 2015, 21:43
Replies: 3
by sandini » 02 Aug 2014, 21:15

3 Replies

6627 Views

Last post by raphaelsantiago
31 Jul 2015, 21:43
Ajude você também a traduzir o OTRS para o Português

Last post by nedmaj « 29 Jul 2015, 18:14

by nedmaj » 29 Jul 2015, 18:14

0 Replies

3039 Views

Last post by nedmaj
29 Jul 2015, 18:14
[Divulgação] EBook Kindle "Como implantar ITIL usando OTRS"

Last post by nedmaj « 21 Jul 2015, 18:21
Replies: 1
by nedmaj » 01 Jul 2015, 16:07

1 Replies

19145 Views

Last post by nedmaj
21 Jul 2015, 18:21
customização campo "informação"

Last post by raphaelsantiago « 08 Jul 2015, 22:13

by raphaelsantiago » 08 Jul 2015, 22:13

0 Replies

10983 Views

Last post by raphaelsantiago
08 Jul 2015, 22:13
Gerenciamento de Filtros (Postmaster)

Last post by ekan « 24 Jun 2015, 21:16
Replies: 4
by ekan » 23 Jun 2015, 18:44

4 Replies

15902 Views

Last post by ekan
24 Jun 2015, 21:16
Ocultar Filas aos Clientes

Last post by andredaiane02 « 15 Jun 2015, 16:25
Replies: 2
by joseborgessousa » 30 Jan 2015, 15:46

2 Replies

17901 Views

Last post by andredaiane02
15 Jun 2015, 16:25
Ajuda duvidas muitas duvidas rs..

Last post by andredaiane02 « 15 Jun 2015, 16:21
Replies: 1
by KauanD » 05 May 2015, 14:47

1 Replies

14468 Views

Last post by andredaiane02
15 Jun 2015, 16:21
Remover Campos "Chamados de Empresa" e "Procurar"

Last post by Deivilan « 05 Jun 2015, 20:09
Replies: 3
by vinisfreitas » 09 May 2015, 03:02

3 Replies

16513 Views

Last post by Deivilan
05 Jun 2015, 20:09
[Resolvido] Adicionar campo dinâmico em Informação do Ticket

Last post by Deivilan « 05 Jun 2015, 19:13
Replies: 4
by amdkryn » 27 Feb 2014, 18:05

4 Replies

16084 Views

Last post by Deivilan
05 Jun 2015, 19:13
Problema Auto-reply e Envio de e-mails

Last post by andredaiane02 « 01 Jun 2015, 18:43
Replies: 14
by avanzelli » 25 Nov 2014, 14:56

14 Replies

25869 Views

Last post by andredaiane02
01 Jun 2015, 18:43
ajuda na conf. do proxy

Last post by raphaelsantiago « 22 May 2015, 15:56
Replies: 2
by raphaelsantiago » 15 May 2015, 20:33

2 Replies

13584 Views

Last post by raphaelsantiago
22 May 2015, 15:56
Problemas com o editor ortográfico no OTRS

Last post by andredaiane02 « 21 May 2015, 06:53
Replies: 8
by marcelontel » 23 Sep 2014, 17:40

8 Replies

18881 Views

Last post by andredaiane02
21 May 2015, 06:53
Alteração de senha no login

Last post by androse « 19 May 2015, 22:49

by androse » 19 May 2015, 22:49

0 Replies

13254 Views

Last post by androse
19 May 2015, 22:49
[SOLVED]Problemas com primeiro Login

Last post by marcosaurelio « 15 May 2015, 21:09
Replies: 4
by simoneVr » 12 May 2015, 15:26

4 Replies

40301 Views

Last post by marcosaurelio
15 May 2015, 21:09
OTRS consumindo 100% CPU

Last post by marcosaurelio « 05 May 2015, 15:24
Replies: 15
by lucasfranco » 24 Feb 2015, 16:49

15 Replies

27307 Views

Last post by marcosaurelio
05 May 2015, 15:24
Remover campo Para Usuário Cliente

Last post by andersonvieira « 06 Apr 2015, 22:25
Replies: 2
by micheljatoba » 20 Feb 2015, 18:24

2 Replies

15947 Views

Last post by andersonvieira
06 Apr 2015, 22:25
AdminSupport.tt: not found

Last post by nmarcilio « 06 Apr 2015, 21:18

by nmarcilio » 06 Apr 2015, 21:18

0 Replies

12989 Views

Last post by nmarcilio
06 Apr 2015, 21:18
adicionar um som de notificação.

Last post by Raimundinho « 01 Apr 2015, 15:31
Replies: 4
by Raimundinho » 01 Apr 2015, 14:57

4 Replies

17223 Views

Last post by Raimundinho
01 Apr 2015, 15:31
Status Pendente Estourado

Last post by marcosaurelio « 01 Apr 2015, 15:13
Replies: 1
by joseborgessousa » 12 Mar 2015, 14:13

1 Replies

14233 Views

Last post by marcosaurelio
01 Apr 2015, 15:13
Email de remetente

Last post by marcosaurelio « 01 Apr 2015, 15:03
Replies: 5
by androse » 24 Mar 2015, 18:36

5 Replies

19790 Views

Last post by marcosaurelio
01 Apr 2015, 15:03
Quem do Governo utiliza o OTRS?

Last post by lfd « 26 Mar 2015, 13:09
Replies: 3
by nedmaj » 22 Jan 2015, 18:15

3 Replies

16864 Views

Last post by lfd
26 Mar 2015, 13:09
Alterar Remetente

Last post by androse « 24 Mar 2015, 19:41
Replies: 2
by gabrielaribeiro » 03 Nov 2014, 21:32

2 Replies

14062 Views

Last post by androse
24 Mar 2015, 19:41
Enviar ticket para múltiplos clientes usuários

Last post by guidoms « 11 Mar 2015, 17:27

by guidoms » 11 Mar 2015, 17:27

0 Replies

13274 Views

Last post by guidoms
11 Mar 2015, 17:27
OTRS não cria tickets com email configurado com HOST

Last post by marcosaurelio « 03 Mar 2015, 18:51
Replies: 3
by manodinis » 02 Mar 2015, 21:33

3 Replies

15245 Views

Last post by marcosaurelio
03 Mar 2015, 18:51
Lentidao OTRS 4

Last post by mequelussi « 25 Feb 2015, 12:52
Replies: 1
by rar » 23 Feb 2015, 21:45

1 Replies

14451 Views

Last post by mequelussi
25 Feb 2015, 12:52
Enviar E-mail quando o Ticket esta Escalado

Last post by raphaelsfontes « 10 Feb 2015, 15:04
Replies: 2
by raphaelsfontes » 09 Feb 2015, 21:49

2 Replies

15174 Views

Last post by raphaelsfontes
10 Feb 2015, 15:04
Como aceder via URL personalizado ao OTRS 4

Last post by AdilsonTI « 30 Jan 2015, 17:04
Replies: 3
by lpasantos » 27 Jan 2015, 18:44

3 Replies

15596 Views

Last post by AdilsonTI
30 Jan 2015, 17:04
Modelos de resposta

Last post by AdilsonTI « 29 Jan 2015, 21:18
Replies: 1
by tlopes » 28 Jan 2015, 19:48

1 Replies

14750 Views

Last post by AdilsonTI
29 Jan 2015, 21:18
Configurações de conta de email

Last post by tlopes « 28 Jan 2015, 20:52

by tlopes » 28 Jan 2015, 20:52

0 Replies

12760 Views

Last post by tlopes
28 Jan 2015, 20:52

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