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replace Subject with dropdown Field

Last post by jmishal « 06 Nov 2018, 12:43

by jmishal » 06 Nov 2018, 12:43

0 Replies

2259 Views

Last post by jmishal
06 Nov 2018, 12:43
Assign dinamyc field combination

Last post by guillermoceballos « 05 Nov 2018, 18:50
Replies: 3
by guillermoceballos » 22 Oct 2018, 13:32

3 Replies

2688 Views

Last post by guillermoceballos
05 Nov 2018, 18:50
JSON errors on new tickets notifications

Last post by albercuba « 02 Nov 2018, 15:14
Replies: 5
by albercuba » 25 Oct 2018, 17:03

5 Replies

2819 Views

Last post by albercuba
02 Nov 2018, 15:14
OTRS for helpDesk (INTERNAL Tickets)

Last post by jmishal « 01 Nov 2018, 13:55

by jmishal » 01 Nov 2018, 13:55

0 Replies

2155 Views

Last post by jmishal
01 Nov 2018, 13:55
Default Queue for New Tickets

Last post by Baeckerjunge « 01 Nov 2018, 13:15
Replies: 7
by Paulc » 06 Feb 2014, 14:20

7 Replies

4751 Views

Last post by Baeckerjunge
01 Nov 2018, 13:15
Issues with https://opar.perl-services.de/repo/add

Last post by seberget2 « 30 Oct 2018, 15:46
Replies: 3
by seberget2 » 26 Dec 2017, 14:16

3 Replies

2506 Views

Last post by seberget2
30 Oct 2018, 15:46
SysConfig says invalid value for some CustomerFrontend::Navigation settings

Last post by WinDanesz « 30 Oct 2018, 10:50

by WinDanesz » 30 Oct 2018, 10:50

0 Replies

2208 Views

Last post by WinDanesz
30 Oct 2018, 10:50
How do I export my Tickets from OTRS 5 to CSV

Last post by christianclavet « 29 Oct 2018, 14:25
Replies: 4
by psharer4062 » 25 Oct 2018, 23:05

4 Replies

8205 Views

Last post by christianclavet
29 Oct 2018, 14:25
Change OTRS to 12 hour format

Last post by jakecovert « 26 Oct 2018, 22:36
Replies: 1
by altjx » 13 May 2011, 22:12

1 Replies

1775 Views

Last post by jakecovert
26 Oct 2018, 22:36
Unable to login to customer portal

Last post by retro2707 « 25 Oct 2018, 13:53
Replies: 2
by retro2707 » 23 Oct 2018, 16:49

2 Replies

2557 Views

Last post by retro2707
25 Oct 2018, 13:53
Deleting duplicate CIs

Last post by lunercom « 25 Oct 2018, 11:26

by lunercom » 25 Oct 2018, 11:26

0 Replies

2118 Views

Last post by lunercom
25 Oct 2018, 11:26
LDAP Auth for agents and customers

Last post by albercuba « 24 Oct 2018, 14:11
Replies: 12
by albercuba » 22 Oct 2018, 14:54

12 Replies

6201 Views

Last post by albercuba
24 Oct 2018, 14:11
Update OTRS 5.0.11 to 6.0.12 AND CentOS 6 to 7

Last post by mkunz « 24 Oct 2018, 10:44
Replies: 3
by mkunz » 23 Oct 2018, 18:37

3 Replies

2075 Views

Last post by mkunz
24 Oct 2018, 10:44
Negative My Locked Tickets number

Last post by root « 23 Oct 2018, 18:45
Replies: 1
by conalmullan » 23 Oct 2018, 14:39

1 Replies

692 Views

Last post by root
23 Oct 2018, 18:45
PostgreSQL migration to 6.0.6 - wrong sequences names

Last post by petrj « 23 Oct 2018, 14:42
Replies: 2
by petrj » 28 Mar 2018, 10:20

2 Replies

35029 Views

Last post by petrj
23 Oct 2018, 14:42
[Help] OTRS 6 Upgrade Issue

Last post by skullz « 22 Oct 2018, 09:38
Replies: 1
by skullz » 22 Oct 2018, 08:40

1 Replies

1302 Views

Last post by skullz
22 Oct 2018, 09:38
GenericAgent: Select tickets which are no process tickets

Last post by reneeb « 21 Oct 2018, 09:07
Replies: 2
by poncho » 16 Oct 2018, 12:47

2 Replies

2482 Views

Last post by reneeb
21 Oct 2018, 09:07
Ticket::Frontend...#Widgets#0400-ProcessInformation

Last post by guillermoceballos « 20 Oct 2018, 19:40

by guillermoceballos » 20 Oct 2018, 19:40

0 Replies

2020 Views

Last post by guillermoceballos
20 Oct 2018, 19:40
OTRS 6.0.10 - TicketArticleCreate doesn't work

Last post by guillermoceballos « 20 Oct 2018, 19:27
Replies: 4
by guillermoceballos » 19 Oct 2018, 14:15

4 Replies

2902 Views

Last post by guillermoceballos
20 Oct 2018, 19:27
Ticket keeping locked

Last post by bmichelot « 20 Oct 2018, 11:47
Replies: 2
by bmichelot » 18 Oct 2018, 09:46

2 Replies

2132 Views

Last post by bmichelot
20 Oct 2018, 11:47
OTRS 6.0.10 - Customer User - Preferences error

Last post by christianclavet « 19 Oct 2018, 18:02
Replies: 10
by jpalo » 01 Oct 2018, 15:28

10 Replies

6220 Views

Last post by christianclavet
19 Oct 2018, 18:02
error - OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-10

Last post by 8lackn0va « 19 Oct 2018, 09:10
Replies: 1
by pidilandia » 03 Sep 2018, 10:14

1 Replies

3914 Views

Last post by 8lackn0va
19 Oct 2018, 09:10
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-42 Perl: 5.16.3 OS: linux

Last post by 8lackn0va « 19 Oct 2018, 09:09
Replies: 6
by Shack » 15 May 2017, 18:20

6 Replies

10454 Views

Last post by 8lackn0va
19 Oct 2018, 09:09
ERROR Can't load dynamic field backend module for field type CustomerCompany!

Last post by cris12345 « 18 Oct 2018, 21:38

by cris12345 » 18 Oct 2018, 21:38

0 Replies

1899 Views

Last post by cris12345
18 Oct 2018, 21:38
Send email to customer after ticket creation through web service

Last post by root « 17 Oct 2018, 13:39
Replies: 6
by mfo » 16 Oct 2018, 09:19

6 Replies

2429 Views

Last post by root
17 Oct 2018, 13:39
Update 6.0.10 to 6.0.12 - "DBUpdate" needed?

Last post by MAL « 17 Oct 2018, 11:24
Replies: 2
by MAL » 16 Oct 2018, 12:19

2 Replies

1488 Views

Last post by MAL
17 Oct 2018, 11:24
Add a new field in the "Information" column inside customer ticketzoom

Last post by LLanLago « 16 Oct 2018, 15:57

by LLanLago » 16 Oct 2018, 15:57

0 Replies

1856 Views

Last post by LLanLago
16 Oct 2018, 15:57
Pause Escalation when in specific queue

Last post by retro2707 « 16 Oct 2018, 11:47
Replies: 2
by retro2707 » 15 Oct 2018, 17:06

2 Replies

1534 Views

Last post by retro2707
16 Oct 2018, 11:47
[Solved] Internal server error with ArticleContentIndex

Last post by Anatolyd « 16 Oct 2018, 11:35
Replies: 10
by Anatolyd » 18 Sep 2018, 14:38

10 Replies

5844 Views

Last post by Anatolyd
16 Oct 2018, 11:35
Disable/Hide dynamic field for a specific queue

Last post by reneeb « 16 Oct 2018, 10:24
Replies: 2
by cris12345 » 15 Oct 2018, 17:29

2 Replies

1673 Views

Last post by reneeb
16 Oct 2018, 10:24
Permanent sending problem or we reached the sending attempt limit.

Last post by wurzel « 15 Oct 2018, 19:58
Replies: 1
by rtejada » 15 Oct 2018, 18:04

1 Replies

2708 Views

Last post by wurzel
15 Oct 2018, 19:58
Set Activity Dialog available only for Owner and Responsible

Last post by poncho « 15 Oct 2018, 14:44
Replies: 5
by GaS » 24 Aug 2016, 17:15

5 Replies

3671 Views

Last post by poncho
15 Oct 2018, 14:44
Assign Services By CustomerID

Last post by fcasal « 15 Oct 2018, 14:08
Replies: 1
by iclaude » 15 Oct 2018, 09:31

1 Replies

1164 Views

Last post by fcasal
15 Oct 2018, 14:08
Ticket opening at same hour every day

Last post by fcasal « 15 Oct 2018, 14:06
Replies: 1
by rmas » 15 Oct 2018, 12:40

1 Replies

1079 Views

Last post by fcasal
15 Oct 2018, 14:06
Copying OTRS Data between version 5 and 6 on different servers

Last post by retro2707 « 15 Oct 2018, 11:25
Replies: 2
by retro2707 » 12 Oct 2018, 16:00

2 Replies

1924 Views

Last post by retro2707
15 Oct 2018, 11:25
Display priority columm in Dashboard Customer

Last post by reneeb « 15 Oct 2018, 09:53
Replies: 1
by marcosalmi » 10 Oct 2018, 12:59

1 Replies

1371 Views

Last post by reneeb
15 Oct 2018, 09:53
integrate grafana otrs 6.0.12

Last post by root « 15 Oct 2018, 08:45
Replies: 2
by rdomingos » 10 Oct 2018, 23:40

2 Replies

2294 Views

Last post by root
15 Oct 2018, 08:45
sql query database dynamic field

Last post by reneeb « 15 Oct 2018, 08:31
Replies: 1
by rdomingos » 10 Oct 2018, 23:43

1 Replies

1170 Views

Last post by reneeb
15 Oct 2018, 08:31
Agent and Customer Auth using Active Directory

Last post by jvhowell « 15 Oct 2018, 02:41
Replies: 20
by jvhowell » 12 Jul 2018, 23:27

20 Replies

18724 Views

Last post by jvhowell
15 Oct 2018, 02:41
Process transition action: permission to ticket denied

Last post by PSA « 13 Oct 2018, 15:24
Replies: 3
by PSA » 12 Oct 2018, 15:30

3 Replies

2449 Views

Last post by PSA
13 Oct 2018, 15:24
OTRS security audit log

Last post by vincentdelapaz « 11 Oct 2018, 14:47
Replies: 2
by geri » 30 Jul 2018, 14:26

2 Replies

2608 Views

Last post by vincentdelapaz
11 Oct 2018, 14:47
New columns in the overview

Last post by alex3456789 « 11 Oct 2018, 10:03

by alex3456789 » 11 Oct 2018, 10:03

0 Replies

1626 Views

Last post by alex3456789
11 Oct 2018, 10:03
OTRS + LDAP datetime problem

Last post by dolefi « 11 Oct 2018, 09:12

by dolefi » 11 Oct 2018, 09:12

0 Replies

1720 Views

Last post by dolefi
11 Oct 2018, 09:12
upgrade from 6.0.10 to 6.0.12

Last post by me181010 « 10 Oct 2018, 22:53

by me181010 » 10 Oct 2018, 22:53

0 Replies

1703 Views

Last post by me181010
10 Oct 2018, 22:53
OTRS site served from all my subdomains

Last post by christianclavet « 10 Oct 2018, 22:10
Replies: 1
by daveybops » 10 Oct 2018, 12:56

1 Replies

1567 Views

Last post by christianclavet
10 Oct 2018, 22:10
The reporting time interval is too small, please use a larger time scale!

Last post by root « 09 Oct 2018, 07:18
Replies: 5
by robgtelikin » 08 Oct 2018, 19:35

5 Replies

1710 Views

Last post by root
09 Oct 2018, 07:18
Agent Ticket Compose same recipient on different customer

Last post by duka « 05 Oct 2018, 19:05

by duka » 05 Oct 2018, 19:05

0 Replies

1672 Views

Last post by duka
05 Oct 2018, 19:05
How to subscribe google and booking calendar in OTRS?

Last post by paul « 04 Oct 2018, 11:03

by paul » 04 Oct 2018, 11:03

0 Replies

1656 Views

Last post by paul
04 Oct 2018, 11:03
OTRS Agent notifications stopped to work

Last post by jasonm « 03 Oct 2018, 15:22
Replies: 2
by jasonm » 03 Oct 2018, 14:05

2 Replies

1729 Views

Last post by jasonm
03 Oct 2018, 15:22
Moving single queue from one OTRS server to another

Last post by wurzel « 03 Oct 2018, 14:55
Replies: 4
by qqsrnec » 01 Oct 2018, 14:33

4 Replies

2235 Views

Last post by wurzel
03 Oct 2018, 14:55

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