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Set Activity Dialog available only for Owner and Responsible

Last post by poncho « 15 Oct 2018, 14:44
Replies: 5
by GaS » 24 Aug 2016, 17:15

5 Replies

3794 Views

Last post by poncho
15 Oct 2018, 14:44
Assign Services By CustomerID

Last post by fcasal « 15 Oct 2018, 14:08
Replies: 1
by iclaude » 15 Oct 2018, 09:31

1 Replies

1220 Views

Last post by fcasal
15 Oct 2018, 14:08
Ticket opening at same hour every day

Last post by fcasal « 15 Oct 2018, 14:06
Replies: 1
by rmas » 15 Oct 2018, 12:40

1 Replies

1116 Views

Last post by fcasal
15 Oct 2018, 14:06
Copying OTRS Data between version 5 and 6 on different servers

Last post by retro2707 « 15 Oct 2018, 11:25
Replies: 2
by retro2707 » 12 Oct 2018, 16:00

2 Replies

1993 Views

Last post by retro2707
15 Oct 2018, 11:25
Display priority columm in Dashboard Customer

Last post by reneeb « 15 Oct 2018, 09:53
Replies: 1
by marcosalmi » 10 Oct 2018, 12:59

1 Replies

1430 Views

Last post by reneeb
15 Oct 2018, 09:53
integrate grafana otrs 6.0.12

Last post by root « 15 Oct 2018, 08:45
Replies: 2
by rdomingos » 10 Oct 2018, 23:40

2 Replies

2358 Views

Last post by root
15 Oct 2018, 08:45
sql query database dynamic field

Last post by reneeb « 15 Oct 2018, 08:31
Replies: 1
by rdomingos » 10 Oct 2018, 23:43

1 Replies

1201 Views

Last post by reneeb
15 Oct 2018, 08:31
Agent and Customer Auth using Active Directory

Last post by jvhowell « 15 Oct 2018, 02:41
Replies: 20
by jvhowell » 12 Jul 2018, 23:27

20 Replies

19296 Views

Last post by jvhowell
15 Oct 2018, 02:41
Process transition action: permission to ticket denied

Last post by PSA « 13 Oct 2018, 15:24
Replies: 3
by PSA » 12 Oct 2018, 15:30

3 Replies

2527 Views

Last post by PSA
13 Oct 2018, 15:24
OTRS security audit log

Last post by vincentdelapaz « 11 Oct 2018, 14:47
Replies: 2
by geri » 30 Jul 2018, 14:26

2 Replies

2714 Views

Last post by vincentdelapaz
11 Oct 2018, 14:47
New columns in the overview

Last post by alex3456789 « 11 Oct 2018, 10:03

by alex3456789 » 11 Oct 2018, 10:03

0 Replies

1654 Views

Last post by alex3456789
11 Oct 2018, 10:03
OTRS + LDAP datetime problem

Last post by dolefi « 11 Oct 2018, 09:12

by dolefi » 11 Oct 2018, 09:12

0 Replies

1770 Views

Last post by dolefi
11 Oct 2018, 09:12
upgrade from 6.0.10 to 6.0.12

Last post by me181010 « 10 Oct 2018, 22:53

by me181010 » 10 Oct 2018, 22:53

0 Replies

1748 Views

Last post by me181010
10 Oct 2018, 22:53
OTRS site served from all my subdomains

Last post by christianclavet « 10 Oct 2018, 22:10
Replies: 1
by daveybops » 10 Oct 2018, 12:56

1 Replies

1632 Views

Last post by christianclavet
10 Oct 2018, 22:10
The reporting time interval is too small, please use a larger time scale!

Last post by root « 09 Oct 2018, 07:18
Replies: 5
by robgtelikin » 08 Oct 2018, 19:35

5 Replies

1772 Views

Last post by root
09 Oct 2018, 07:18
Agent Ticket Compose same recipient on different customer

Last post by duka « 05 Oct 2018, 19:05

by duka » 05 Oct 2018, 19:05

0 Replies

1701 Views

Last post by duka
05 Oct 2018, 19:05
How to subscribe google and booking calendar in OTRS?

Last post by paul « 04 Oct 2018, 11:03

by paul » 04 Oct 2018, 11:03

0 Replies

1683 Views

Last post by paul
04 Oct 2018, 11:03
OTRS Agent notifications stopped to work

Last post by jasonm « 03 Oct 2018, 15:22
Replies: 2
by jasonm » 03 Oct 2018, 14:05

2 Replies

1799 Views

Last post by jasonm
03 Oct 2018, 15:22
Moving single queue from one OTRS server to another

Last post by wurzel « 03 Oct 2018, 14:55
Replies: 4
by qqsrnec » 01 Oct 2018, 14:33

4 Replies

2316 Views

Last post by wurzel
03 Oct 2018, 14:55
OTRS 6.0.11 - Outgoing messages in queue

Last post by christianclavet « 03 Oct 2018, 14:54
Replies: 2
by TechnikOnkel » 25 Sep 2018, 15:59

2 Replies

1688 Views

Last post by christianclavet
03 Oct 2018, 14:54
Add DynamicField to Dashboard

Last post by mkovalskim « 01 Oct 2018, 22:49
Replies: 17
by maayanay » 10 Mar 2014, 17:35

17 Replies

10506 Views

Last post by mkovalskim
01 Oct 2018, 22:49
Ticket Reopen only if e-mail says yes

Last post by christianclavet « 01 Oct 2018, 16:11
Replies: 3
by AtomicEG » 27 Sep 2018, 15:06

3 Replies

1903 Views

Last post by christianclavet
01 Oct 2018, 16:11
OTRS 6, Disable "Settings" on dashboard, full screen width

Last post by gawkla « 01 Oct 2018, 14:40
Replies: 4
by gawkla » 21 Sep 2018, 11:08

4 Replies

2991 Views

Last post by gawkla
01 Oct 2018, 14:40
Appointment Notifications

Last post by steeman « 28 Sep 2018, 16:47

by steeman » 28 Sep 2018, 16:47

0 Replies

2113 Views

Last post by steeman
28 Sep 2018, 16:47
Adding DynamicField to Bulk Action Screen

Last post by root « 28 Sep 2018, 16:07
Replies: 1
by PhyrePhoX » 28 Sep 2018, 15:57

1 Replies

1524 Views

Last post by root
28 Sep 2018, 16:07
OTRS Won't send outbound.

Last post by iqfx « 28 Sep 2018, 15:17
Replies: 10
by iqfx » 24 Sep 2018, 21:34

10 Replies

5680 Views

Last post by iqfx
28 Sep 2018, 15:17
Very slow performance

Last post by ruzzetto « 28 Sep 2018, 11:07
Replies: 13
by Juan » 31 May 2018, 12:18

13 Replies

16942 Views

Last post by ruzzetto
28 Sep 2018, 11:07
Can't locate object method "ArticleAttachmentIndex"

Last post by christianclavet « 27 Sep 2018, 18:48
Replies: 1
by emas92 » 21 Sep 2018, 15:51

1 Replies

1302 Views

Last post by christianclavet
27 Sep 2018, 18:48
Conditional showing of Dynamic fields

Last post by aubbiali « 27 Sep 2018, 13:03
Replies: 15
by retro2707 » 16 Sep 2014, 16:57

15 Replies

10635 Views

Last post by aubbiali
27 Sep 2018, 13:03
Add new customer

Last post by wurzel « 27 Sep 2018, 11:58
Replies: 1
by Kris1992 » 27 Sep 2018, 11:27

1 Replies

1062 Views

Last post by wurzel
27 Sep 2018, 11:58
How to disable StateDefault of follow-up

Last post by wurzel « 27 Sep 2018, 10:50
Replies: 1
by bgone » 27 Sep 2018, 10:41

1 Replies

1127 Views

Last post by wurzel
27 Sep 2018, 10:50
PendingAutoClose+ not working

Last post by fcasal « 26 Sep 2018, 19:05
Replies: 1
by adamjwchen » 26 Sep 2018, 05:59

1 Replies

1231 Views

Last post by fcasal
26 Sep 2018, 19:05
Is OTRS Community Edition v6 responsive?

Last post by jojo « 26 Sep 2018, 11:11
Replies: 1
by rvwmgk » 26 Sep 2018, 09:21

1 Replies

1344 Views

Last post by jojo
26 Sep 2018, 11:11
ITSM Change email notification language

Last post by raskall « 24 Sep 2018, 20:40
Replies: 2
by gob » 23 Jan 2017, 17:22

2 Replies

1885 Views

Last post by raskall
24 Sep 2018, 20:40
OTRS 3.1 - SSO with kerberos auth and ldap

Last post by Sayannara « 24 Sep 2018, 16:09
Replies: 13
by Romaing » 14 May 2012, 17:36

13 Replies

29447 Views

Last post by Sayannara
24 Sep 2018, 16:09
Upgrade from 5.0.17 to 6.0.10

Last post by about « 24 Sep 2018, 14:10
Replies: 1
by bojko » 22 Aug 2018, 17:57

1 Replies

1724 Views

Last post by about
24 Sep 2018, 14:10
Installation won't work

Last post by blacksystem « 23 Sep 2018, 15:43
Replies: 2
by blacksystem » 23 Sep 2018, 15:35

2 Replies

950 Views

Last post by blacksystem
23 Sep 2018, 15:43
Upgrade vom 5 to 6: Login button deactivated

Last post by prolinux « 23 Sep 2018, 12:28
Replies: 2
by prolinux » 22 Sep 2018, 22:30

2 Replies

2432 Views

Last post by prolinux
23 Sep 2018, 12:28
Agents not getting notifications on when new tickets are created

Last post by albercuba « 21 Sep 2018, 14:32
Replies: 13
by albercuba » 14 Sep 2018, 15:00

13 Replies

7000 Views

Last post by albercuba
21 Sep 2018, 14:32
Dashboard not holding settings (6.0.10) - RESOLVED

Last post by kruegerM « 20 Sep 2018, 21:07
Replies: 2
by kruegerM » 20 Sep 2018, 17:44

2 Replies

1733 Views

Last post by kruegerM
20 Sep 2018, 21:07
X-Frame-Options - https

Last post by aeg « 20 Sep 2018, 13:02
Replies: 4
by aeg » 20 Sep 2018, 12:05

4 Replies

2436 Views

Last post by aeg
20 Sep 2018, 13:02
Company Tickets for Specific Group

Last post by sophea « 20 Sep 2018, 10:07
Replies: 8
by bhargavchs » 21 Feb 2012, 00:42

8 Replies

4721 Views

Last post by sophea
20 Sep 2018, 10:07
Check performance

Last post by ruzzetto « 19 Sep 2018, 14:37
Replies: 1
by ruzzetto » 26 Jul 2018, 16:59

1 Replies

2473 Views

Last post by ruzzetto
19 Sep 2018, 14:37
Inventory exporting incorrectly

Last post by jschlueter « 19 Sep 2018, 14:34

by jschlueter » 19 Sep 2018, 14:34

0 Replies

1584 Views

Last post by jschlueter
19 Sep 2018, 14:34
OTRS 6.0.10 ldap customer mapping

Last post by frest « 19 Sep 2018, 14:12

by frest » 19 Sep 2018, 14:12

0 Replies

1577 Views

Last post by frest
19 Sep 2018, 14:12
Is there a G Suite / SAML Login for OTRS 6?

Last post by Wab10n « 19 Sep 2018, 09:33

by Wab10n » 19 Sep 2018, 09:33

0 Replies

1829 Views

Last post by Wab10n
19 Sep 2018, 09:33
Dynamic Field in customer information (new phone ticket)

Last post by christianclavet « 18 Sep 2018, 19:12
Replies: 3
by jeberhardt » 17 Sep 2018, 11:51

3 Replies

2589 Views

Last post by christianclavet
18 Sep 2018, 19:12
CMDB REST search with date range

Last post by takeno « 18 Sep 2018, 07:04
Replies: 2
by takeno » 13 Sep 2018, 11:31

2 Replies

1760 Views

Last post by takeno
18 Sep 2018, 07:04
Tuto HelloWorld from OTRS Doc don't work

Last post by PLANCHENAULT « 17 Sep 2018, 17:03
Replies: 2
by PLANCHENAULT » 28 Aug 2018, 16:04

2 Replies

1354 Views

Last post by PLANCHENAULT
17 Sep 2018, 17:03
LDAP in OTRS 6

Last post by clopez « 17 Sep 2018, 14:37
Replies: 2
by clopez » 17 Sep 2018, 10:49

2 Replies

1246 Views

Last post by clopez
17 Sep 2018, 14:37

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