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Last post

Replacement of module NewTicketOnlyFromKnowEmail in version 6 ?

Last post by reneeb « 30 Jul 2018, 12:09
Replies: 1
by Otabutin » 30 Jul 2018, 10:54

1 Replies

1014 Views

Last post by reneeb
30 Jul 2018, 12:09
OTRS 6 Calendar Permission Group Issue

Last post by sgiovanni « 29 Jul 2018, 13:05
Replies: 1
by sgiovanni » 29 Jul 2018, 12:56

1 Replies

1303 Views

Last post by sgiovanni
29 Jul 2018, 13:05
No 'New Ticket' button in version 6 (test) for customers with calls

Last post by Otabutin « 27 Jul 2018, 15:24
Replies: 1
by Otabutin » 27 Jul 2018, 14:20

1 Replies

1580 Views

Last post by Otabutin
27 Jul 2018, 15:24
No new ticket notifications for tickets created by agents

Last post by quickndirty « 27 Jul 2018, 12:52
Replies: 24
by gs71 » 09 Jun 2011, 12:52

24 Replies

24768 Views

Last post by quickndirty
27 Jul 2018, 12:52
Problem to Update State using Transition Action

Last post by root « 26 Jul 2018, 12:32
Replies: 1
by iclaude » 26 Jul 2018, 12:15

1 Replies

1634 Views

Last post by root
26 Jul 2018, 12:32
Receiving Error: Need TicketID! when trying to create a new ticket

Last post by SaumyaS « 26 Jul 2018, 09:45
Replies: 2
by SaumyaS » 24 Jul 2018, 15:00

2 Replies

2114 Views

Last post by SaumyaS
26 Jul 2018, 09:45
OTRS 5 Customer can reply but not create ticket in determined Queue

Last post by wurzel « 25 Jul 2018, 19:23
Replies: 4
by vitorfinato » 23 Jul 2018, 21:00

4 Replies

2925 Views

Last post by wurzel
25 Jul 2018, 19:23
Customization Outgoing email

Last post by manuelroccon « 25 Jul 2018, 12:22

by manuelroccon » 25 Jul 2018, 12:22

0 Replies

3079 Views

Last post by manuelroccon
25 Jul 2018, 12:22
Emails Not Sending

Last post by kagashe « 24 Jul 2018, 20:04
Replies: 1
by kagashe » 23 Jul 2018, 22:58

1 Replies

1532 Views

Last post by kagashe
24 Jul 2018, 20:04
Language characters as symbols from AD users

Last post by root « 24 Jul 2018, 17:24
Replies: 1
by evalco » 24 Jul 2018, 09:16

1 Replies

1756 Views

Last post by root
24 Jul 2018, 17:24
Log Error with custom language file

Last post by raskall « 24 Jul 2018, 12:03
Replies: 5
by raskall » 24 Jul 2018, 10:42

5 Replies

2739 Views

Last post by raskall
24 Jul 2018, 12:03
Problems with more than one system addresses

Last post by tvesi « 24 Jul 2018, 10:29

by tvesi » 24 Jul 2018, 10:29

0 Replies

2906 Views

Last post by tvesi
24 Jul 2018, 10:29
Statistics state

Last post by wurzel « 23 Jul 2018, 22:09
Replies: 1
by pidilandia » 23 Jul 2018, 11:17

1 Replies

2296 Views

Last post by wurzel
23 Jul 2018, 22:09
Solved Ticket

Last post by wurzel « 23 Jul 2018, 22:08
Replies: 3
by pidilandia » 23 Jul 2018, 11:27

3 Replies

3244 Views

Last post by wurzel
23 Jul 2018, 22:08
OTRS Scheduler Daemon Cron: MailQueueSend with PostFix

Last post by root « 19 Jul 2018, 11:21
Replies: 2
by joanfg1986 » 16 Jul 2018, 10:07

2 Replies

5589 Views

Last post by root
19 Jul 2018, 11:21
MailQueueSend Cron Task Failing

Last post by josecito22 « 17 Jul 2018, 19:16
Replies: 1
by philbo78 » 16 Jul 2018, 08:02

1 Replies

4084 Views

Last post by josecito22
17 Jul 2018, 19:16
Error, updating OTRS 5 to 6

Last post by chlesmes « 17 Jul 2018, 00:38

by chlesmes » 17 Jul 2018, 00:38

0 Replies

5623 Views

Last post by chlesmes
17 Jul 2018, 00:38
Upgrade 5.0.24 to 6.0.8 fail Requirement check

Last post by KimmoJ « 16 Jul 2018, 12:06
Replies: 5
by amka » 22 Jun 2018, 14:47

5 Replies

9541 Views

Last post by KimmoJ
16 Jul 2018, 12:06
Restricting Agents or a Group from closing tickets

Last post by wurzel « 13 Jul 2018, 12:58
Replies: 3
by Tumo » 12 Jul 2018, 15:23

3 Replies

2917 Views

Last post by wurzel
13 Jul 2018, 12:58
Default ticket owner new tickets

Last post by aperes « 12 Jul 2018, 19:58
Replies: 2
by aperes » 11 Jul 2018, 01:25

2 Replies

3354 Views

Last post by aperes
12 Jul 2018, 19:58
STDIN error - No outgoing mails

Last post by josecito22 « 12 Jul 2018, 18:55

by josecito22 » 12 Jul 2018, 18:55

0 Replies

5724 Views

Last post by josecito22
12 Jul 2018, 18:55
[Solved] Can't filter and sort in one of DynamicField

Last post by ebelokon « 12 Jul 2018, 17:46
Replies: 4
by ebelokon » 12 Jul 2018, 13:40

4 Replies

4670 Views

Last post by ebelokon
12 Jul 2018, 17:46
[SOLVED] [OTRS5->6] ITSMIncidentProblemManagement upgrade problem

Last post by serambca « 12 Jul 2018, 16:47
Replies: 3
by okanokouji » 28 Nov 2017, 11:20

3 Replies

6603 Views

Last post by serambca
12 Jul 2018, 16:47
ACL does not work when AJAX reload

Last post by nedmaj « 12 Jul 2018, 15:26
Replies: 6
by takeno » 06 Sep 2017, 18:20

6 Replies

6085 Views

Last post by nedmaj
12 Jul 2018, 15:26
Upgrade 5.0.26 to 6.0.8 DBupdate step 10 issue

Last post by Volverine87 « 12 Jul 2018, 14:45

by Volverine87 » 12 Jul 2018, 14:45

0 Replies

5485 Views

Last post by Volverine87
12 Jul 2018, 14:45
Links between Config Items from different classes

Last post by wurzel « 11 Jul 2018, 08:44
Replies: 1
by gtsak » 11 Jul 2018, 08:26

1 Replies

2705 Views

Last post by wurzel
11 Jul 2018, 08:44
Reply grayed out

Last post by raskall « 10 Jul 2018, 20:13
Replies: 3
by raskall » 10 Jul 2018, 10:18

3 Replies

3767 Views

Last post by raskall
10 Jul 2018, 20:13
X-axis labels in statistic bargraph

Last post by DannyDCx « 09 Jul 2018, 19:54
Replies: 3
by umbertobernardi » 19 Jan 2018, 15:34

3 Replies

4310 Views

Last post by DannyDCx
09 Jul 2018, 19:54
Customer users and customer companies

Last post by KimmoJ « 09 Jul 2018, 14:10

by KimmoJ » 09 Jul 2018, 14:10

0 Replies

5682 Views

Last post by KimmoJ
09 Jul 2018, 14:10
Reports on Tickets Stats

Last post by root « 09 Jul 2018, 08:44
Replies: 3
by nemirorox » 28 Jun 2017, 14:35

3 Replies

5178 Views

Last post by root
09 Jul 2018, 08:44
change/sort the order of fields being displayed in new phone/email ticket

Last post by Sayannara « 06 Jul 2018, 16:53
Replies: 12
by sids1 » 26 Oct 2016, 15:11

12 Replies

8457 Views

Last post by Sayannara
06 Jul 2018, 16:53
Dynamic Field

Last post by Sayannara « 06 Jul 2018, 15:01

by Sayannara » 06 Jul 2018, 15:01

0 Replies

5757 Views

Last post by Sayannara
06 Jul 2018, 15:01
OTRS 6 / auto reply & auto reply/new ticket

Last post by StefanK « 05 Jul 2018, 18:34
Replies: 2
by StefanK » 05 Jul 2018, 10:20

2 Replies

4196 Views

Last post by StefanK
05 Jul 2018, 18:34
editing database and web front syncro

Last post by root « 05 Jul 2018, 17:57
Replies: 1
by ermurenz » 05 Jul 2018, 15:58

1 Replies

2738 Views

Last post by root
05 Jul 2018, 17:57
OTRS6 - Attachment filename/ext affects inline vs download

Last post by reneeb « 04 Jul 2018, 08:48
Replies: 3
by e5j » 03 Jul 2018, 09:19

3 Replies

3662 Views

Last post by reneeb
04 Jul 2018, 08:48
Sort new tickets: first Priority, then age

Last post by pisoir « 01 Jul 2018, 14:29
Replies: 4
by DerMatze » 31 Jan 2014, 00:07

4 Replies

4601 Views

Last post by pisoir
01 Jul 2018, 14:29
[SOLVED] Change "Owner" name variable

Last post by fprior « 30 Jun 2018, 00:14
Replies: 4
by fprior » 28 Jun 2018, 17:46

4 Replies

5118 Views

Last post by fprior
30 Jun 2018, 00:14
TestSimple.pm invoker for beginners

Last post by dattila « 29 Jun 2018, 11:41

by dattila » 29 Jun 2018, 11:41

0 Replies

6366 Views

Last post by dattila
29 Jun 2018, 11:41
Error: OTRS Scheduler Daemon AsynchronousExecutor: Kernel::System::SysConfig-ConfigurationInvalidList()

Last post by cjw35231 « 27 Jun 2018, 15:38

by cjw35231 » 27 Jun 2018, 15:38

0 Replies

8224 Views

Last post by cjw35231
27 Jun 2018, 15:38
How to update Update Customer User using RPC.pl

Last post by raydmaxeeman « 27 Jun 2018, 15:03

by raydmaxeeman » 27 Jun 2018, 15:03

0 Replies

7178 Views

Last post by raydmaxeeman
27 Jun 2018, 15:03
ExternalTicketNumberRecognition

Last post by tuxtom « 27 Jun 2018, 12:18
Replies: 2
by tuxtom » 24 Jun 2018, 09:43

2 Replies

7281 Views

Last post by tuxtom
27 Jun 2018, 12:18
Very slow page refresh and reload

Last post by wurzel « 27 Jun 2018, 08:00
Replies: 4
by SaumyaS » 26 Jun 2018, 07:51

4 Replies

5190 Views

Last post by wurzel
27 Jun 2018, 08:00
Help on custom warning

Last post by bmichelot « 26 Jun 2018, 10:42
Replies: 3
by bmichelot » 18 Jun 2018, 11:43

3 Replies

6525 Views

Last post by bmichelot
26 Jun 2018, 10:42
Failed update..

Last post by thatguy000 « 24 Jun 2018, 20:18
Replies: 4
by thatguy000 » 21 Jun 2018, 18:52

4 Replies

6805 Views

Last post by thatguy000
24 Jun 2018, 20:18
OTRS_Customer_body HTML

Last post by rajsardhara « 19 Jun 2018, 17:47

by rajsardhara » 19 Jun 2018, 17:47

0 Replies

12391 Views

Last post by rajsardhara
19 Jun 2018, 17:47
Owner permissions - Tickets view

Last post by Phoenix78 « 19 Jun 2018, 13:52

by Phoenix78 » 19 Jun 2018, 13:52

0 Replies

11296 Views

Last post by Phoenix78
19 Jun 2018, 13:52
Route tickets by services

Last post by fcasal « 17 Jun 2018, 09:10
Replies: 1
by ruzzetto » 14 Jun 2018, 12:36

1 Replies

8827 Views

Last post by fcasal
17 Jun 2018, 09:10
[SOLVED] Dynamic filed database filled with customers

Last post by Sayannara « 15 Jun 2018, 12:54
Replies: 6
by Sayannara » 14 Jun 2018, 16:43

6 Replies

10061 Views

Last post by Sayannara
15 Jun 2018, 12:54
[SOLVED] Permissions on Dashboard view

Last post by Phoenix78 « 15 Jun 2018, 09:08
Replies: 2
by Phoenix78 » 14 Jun 2018, 10:20

2 Replies

7776 Views

Last post by Phoenix78
15 Jun 2018, 09:08
OTRS isue with SMTPTLS and Exchange 2007

Last post by amdkryn « 14 Jun 2018, 14:25
Replies: 1
by amdkryn » 11 Jun 2018, 16:07

1 Replies

10859 Views

Last post by amdkryn
14 Jun 2018, 14:25

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