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Last post

DB Migration script Error during update to 6.0.6-01

Last post by fsidoli « 26 Apr 2018, 11:46
Replies: 4
by pmn » 25 Apr 2018, 12:32

4 Replies

17288 Views

Last post by fsidoli
26 Apr 2018, 11:46
How to Get Parent "TicketID" from Child Ticket?

Last post by reneeb « 26 Apr 2018, 11:30
Replies: 5
by VARD32 » 25 Apr 2018, 12:38

5 Replies

17851 Views

Last post by reneeb
26 Apr 2018, 11:30
Survey for specific customers

Last post by bmichelot « 26 Apr 2018, 11:18

by bmichelot » 26 Apr 2018, 11:18

0 Replies

42223 Views

Last post by bmichelot
26 Apr 2018, 11:18
Missing "Created in Queue" in Statistics

Last post by Snowmanko « 25 Apr 2018, 16:45

by Snowmanko » 25 Apr 2018, 16:45

0 Replies

42909 Views

Last post by Snowmanko
25 Apr 2018, 16:45
LDAP user display name error

Last post by VedranOP « 25 Apr 2018, 12:25
Replies: 3
by VedranOP » 25 Apr 2018, 11:38

3 Replies

16544 Views

Last post by VedranOP
25 Apr 2018, 12:25
Dynamic Fields : how to update ?

Last post by bmichelot « 25 Apr 2018, 12:06
Replies: 1
by bmichelot » 07 Mar 2018, 18:04

1 Replies

14785 Views

Last post by bmichelot
25 Apr 2018, 12:06
Restrict some Deployment States depending on CI class

Last post by Sabyr « 25 Apr 2018, 07:23

by Sabyr » 25 Apr 2018, 07:23

0 Replies

42538 Views

Last post by Sabyr
25 Apr 2018, 07:23
Article Storage switch - Web Server user

Last post by ThomasPL10 « 24 Apr 2018, 22:41

by ThomasPL10 » 24 Apr 2018, 22:41

0 Replies

42466 Views

Last post by ThomasPL10
24 Apr 2018, 22:41
How to add permissions to view company tikets for only a few customer users?

Last post by fcasal « 24 Apr 2018, 15:07
Replies: 1
by rzima » 27 Mar 2018, 10:36

1 Replies

21249 Views

Last post by fcasal
24 Apr 2018, 15:07
RSS news feed

Last post by jojo « 23 Apr 2018, 18:34
Replies: 3
by clennon » 23 Apr 2018, 16:28

3 Replies

13966 Views

Last post by jojo
23 Apr 2018, 18:34
My issues on the dashboard

Last post by reneeb « 23 Apr 2018, 14:46
Replies: 3
by clennon » 20 Apr 2018, 18:30

3 Replies

18658 Views

Last post by reneeb
23 Apr 2018, 14:46
Creating article on ticket Created using Transition Action TicketCreate

Last post by pgabelli « 20 Apr 2018, 17:02
Replies: 1
by iclaude » 12 Mar 2018, 12:23

1 Replies

14613 Views

Last post by pgabelli
20 Apr 2018, 17:02
Hide dynamicField using ACL

Last post by Volverine87 « 20 Apr 2018, 15:07
Replies: 4
by Volverine87 » 16 Apr 2018, 14:45

4 Replies

20202 Views

Last post by Volverine87
20 Apr 2018, 15:07
Dynamic Field of an article - use value to create link

Last post by mark1 « 20 Apr 2018, 09:30
Replies: 4
by mark1 » 21 Mar 2018, 17:52

4 Replies

17773 Views

Last post by mark1
20 Apr 2018, 09:30
CloneDB - Optimization

Last post by nx8r « 19 Apr 2018, 21:54

by nx8r » 19 Apr 2018, 21:54

0 Replies

46464 Views

Last post by nx8r
19 Apr 2018, 21:54
Errors in some PL files

Last post by Agrodriguezt « 19 Apr 2018, 19:42
Replies: 5
by Agrodriguezt » 18 Apr 2018, 20:35

5 Replies

15334 Views

Last post by Agrodriguezt
19 Apr 2018, 19:42
process flow bug

Last post by otrsZeroCool « 18 Apr 2018, 21:46
Replies: 1
by otrsZeroCool » 18 Apr 2018, 14:28

1 Replies

14181 Views

Last post by otrsZeroCool
18 Apr 2018, 21:46
malformed multipost error when adding attachment

Last post by reneeb « 18 Apr 2018, 20:08
Replies: 1
by Mazowinski » 18 Apr 2018, 11:51

1 Replies

14426 Views

Last post by reneeb
18 Apr 2018, 20:08
Send notification based on postmaster filter action

Last post by reneeb « 18 Apr 2018, 20:07
Replies: 1
by Snowmanko » 18 Apr 2018, 17:32

1 Replies

14040 Views

Last post by reneeb
18 Apr 2018, 20:07
Multiple selection fields in Config Items

Last post by root « 18 Apr 2018, 19:42
Replies: 1
by ITLogSupport » 18 Apr 2018, 13:27

1 Replies

13511 Views

Last post by root
18 Apr 2018, 19:42
Customer backend

Last post by root « 17 Apr 2018, 15:40
Replies: 1
by geri » 17 Apr 2018, 14:35

1 Replies

13796 Views

Last post by root
17 Apr 2018, 15:40
[SOLVED] System cannot sent pening mails since Upgrade

Last post by exness « 17 Apr 2018, 14:30
Replies: 2
by exness » 10 Apr 2018, 10:25

2 Replies

15488 Views

Last post by exness
17 Apr 2018, 14:30
Move Locked Tickets to New Queue Without Changing Owner (by modifying AgentTicketMove.pm)?

Last post by root « 17 Apr 2018, 06:52
Replies: 1
by nbollaert » 16 Apr 2018, 21:43

1 Replies

14843 Views

Last post by root
17 Apr 2018, 06:52
Customer NewTicket Dropdown number of signs

Last post by mrjb « 16 Apr 2018, 11:26
Replies: 3
by mrjb » 01 Mar 2018, 14:48

3 Replies

13814 Views

Last post by mrjb
16 Apr 2018, 11:26
Authentification Webservices CAS

Last post by EmileP « 12 Apr 2018, 15:14
Replies: 2
by EmileP » 06 Apr 2018, 08:28

2 Replies

11192 Views

Last post by EmileP
12 Apr 2018, 15:14
Error Setting Ticket::Type::Default Effective value is not correct

Last post by pvanos « 12 Apr 2018, 12:10
Replies: 2
by pvanos » 11 Apr 2018, 17:24

2 Replies

15150 Views

Last post by pvanos
12 Apr 2018, 12:10
bulk creation of queue, service, group etc

Last post by jojo « 12 Apr 2018, 11:34
Replies: 1
by geri » 12 Apr 2018, 11:31

1 Replies

11604 Views

Last post by jojo
12 Apr 2018, 11:34
Ticket notification on state change

Last post by geri « 12 Apr 2018, 09:34
Replies: 2
by geri » 12 Apr 2018, 08:20

2 Replies

12366 Views

Last post by geri
12 Apr 2018, 09:34
Help needed with ITSM Config Items

Last post by kool_kid « 11 Apr 2018, 17:37

by kool_kid » 11 Apr 2018, 17:37

0 Replies

42103 Views

Last post by kool_kid
11 Apr 2018, 17:37
OTRS 5.0.23 to OTRS 6.0.2 Upgrade issue with AgentTicket Zoom

Last post by MatthewRoche « 11 Apr 2018, 13:05
Replies: 12
by MatthewRoche » 14 Feb 2018, 16:40

12 Replies

15418 Views

Last post by MatthewRoche
11 Apr 2018, 13:05
Custom login screen for customers.

Last post by lido « 10 Apr 2018, 18:52
Replies: 1
by Tiemo » 10 Apr 2018, 10:37

1 Replies

9523 Views

Last post by lido
10 Apr 2018, 18:52
Ticket Create notification is not work.

Last post by shariful1 « 10 Apr 2018, 07:15
Replies: 2
by shariful1 » 08 Apr 2018, 08:24

2 Replies

8787 Views

Last post by shariful1
10 Apr 2018, 07:15
Need help with postmaster filter OTRS 5.0.x

Last post by alessandrom « 09 Apr 2018, 19:27
Replies: 2
by alessandrom » 08 Apr 2018, 12:28

2 Replies

8468 Views

Last post by alessandrom
09 Apr 2018, 19:27
event notification halp!

Last post by otrsZeroCool « 09 Apr 2018, 17:04
Replies: 5
by otrsZeroCool » 06 Apr 2018, 21:55

5 Replies

10971 Views

Last post by otrsZeroCool
09 Apr 2018, 17:04
Customize Header - add worldclocks

Last post by zzz « 09 Apr 2018, 09:39
Replies: 3
by PhyrePhoX » 05 Apr 2018, 13:41

3 Replies

9323 Views

Last post by zzz
09 Apr 2018, 09:39
Weird behavior in OTRS 5.0.6

Last post by flipflop « 06 Apr 2018, 12:05
Replies: 7
by flipflop » 28 Mar 2018, 16:36

7 Replies

10426 Views

Last post by flipflop
06 Apr 2018, 12:05
OTRS Sendmail Config (SMTP) - not sending auto-reply

Last post by tupson « 05 Apr 2018, 20:47
Replies: 7
by tupson » 04 Apr 2018, 20:50

7 Replies

15421 Views

Last post by tupson
05 Apr 2018, 20:47
Systemlog filled with "Need Querystring!"

Last post by PhyrePhoX « 05 Apr 2018, 13:38
Replies: 7
by PhyrePhoX » 18 Jan 2018, 11:33

7 Replies

10795 Views

Last post by PhyrePhoX
05 Apr 2018, 13:38
[SOLVED] Trying to make a rest call fails. Log found: "Could not load web service configuration for web service"

Last post by lpinho « 03 Apr 2018, 16:45
Replies: 6
by lpinho » 03 Apr 2018, 11:25

6 Replies

10833 Views

Last post by lpinho
03 Apr 2018, 16:45
[SOLVED] OTRS 5, Disable "Settings" on dashboard, full screen width

Last post by gawkla « 03 Apr 2018, 13:42
Replies: 7
by gawkla » 04 Jan 2016, 16:12

7 Replies

10312 Views

Last post by gawkla
03 Apr 2018, 13:42
RESOLVED: Dynamic field text value instead of ID

Last post by wheelshot « 01 Apr 2018, 12:51
Replies: 2
by wheelshot » 20 Mar 2018, 21:04

2 Replies

9066 Views

Last post by wheelshot
01 Apr 2018, 12:51
otrs 6 ha active-passive disk sync from passive to active needed ?

Last post by adabud2013 « 30 Mar 2018, 19:45

by adabud2013 » 30 Mar 2018, 19:45

0 Replies

36837 Views

Last post by adabud2013
30 Mar 2018, 19:45
Upgrade from 5.0.23/5.0.27 to 6: migration script fails

Last post by pccleaningwipes « 29 Mar 2018, 17:44
Replies: 5
by pccleaningwipes » 21 Mar 2018, 19:22

5 Replies

10354 Views

Last post by pccleaningwipes
29 Mar 2018, 17:44
Assign customer to agent

Last post by Yashire « 29 Mar 2018, 15:00
Replies: 2
by Yashire » 29 Mar 2018, 10:41

2 Replies

6665 Views

Last post by Yashire
29 Mar 2018, 15:00
Configure OTRS for Oracle12

Last post by wurzel « 29 Mar 2018, 13:42
Replies: 11
by claud10r » 15 Mar 2018, 16:21

11 Replies

10745 Views

Last post by wurzel
29 Mar 2018, 13:42
Cascading filters do not have dynamic field history (bug?)

Last post by PhyrePhoX « 29 Mar 2018, 13:26
Replies: 2
by PhyrePhoX » 23 Mar 2018, 13:01

2 Replies

6816 Views

Last post by PhyrePhoX
29 Mar 2018, 13:26
Import Past tickets from Spiceworks

Last post by root « 29 Mar 2018, 11:06
Replies: 6
by jbergoon » 07 Dec 2010, 20:36

6 Replies

8970 Views

Last post by root
29 Mar 2018, 11:06
OTRS Tag customer company

Last post by JHS « 29 Mar 2018, 10:20
Replies: 2
by JHS » 27 Mar 2018, 17:20

2 Replies

6754 Views

Last post by JHS
29 Mar 2018, 10:20
Need help for process transition

Last post by bmichelot « 29 Mar 2018, 09:04
Replies: 6
by bmichelot » 28 Mar 2018, 17:11

6 Replies

8221 Views

Last post by bmichelot
29 Mar 2018, 09:04
Creating New Process with Design

Last post by tvsuhail « 28 Mar 2018, 23:39
Replies: 2
by tvsuhail » 28 Mar 2018, 15:58

2 Replies

5872 Views

Last post by tvsuhail
28 Mar 2018, 23:39

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