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Last post

Update from 4.x to 6.x needs Centos 6 to Centos 7

Last post by GianfrancoD « 24 Jan 2018, 12:10
Replies: 2
by GianfrancoD » 24 Jan 2018, 10:59

2 Replies

1524 Views

Last post by GianfrancoD
24 Jan 2018, 12:10
Can't loggin with admin account

Last post by jepics44 « 23 Jan 2018, 20:59
Replies: 2
by jepics44 » 23 Jan 2018, 18:26

2 Replies

1724 Views

Last post by jepics44
23 Jan 2018, 20:59
[SOLVED] Creating a new ticket state type

Last post by JHS « 23 Jan 2018, 18:41
Replies: 3
by JHS » 23 Jan 2018, 15:19

3 Replies

3861 Views

Last post by JHS
23 Jan 2018, 18:41
Any way to hide timezone from dashboard columns?

Last post by lido « 23 Jan 2018, 17:15
Replies: 3
by lido » 11 Dec 2017, 14:51

3 Replies

2115 Views

Last post by lido
23 Jan 2018, 17:15
Internal Server error on AgentTicketZoom

Last post by primevigilance « 23 Jan 2018, 15:21
Replies: 6
by primevigilance » 29 Dec 2017, 12:22

6 Replies

3916 Views

Last post by primevigilance
23 Jan 2018, 15:21
6.0.1 QueueView very slow and error message

Last post by felix123 « 23 Jan 2018, 10:38
Replies: 11
by akipt » 23 Nov 2017, 15:12

11 Replies

10039 Views

Last post by felix123
23 Jan 2018, 10:38
Modifying "Delete" behavior

Last post by fcollerette « 22 Jan 2018, 21:14
Replies: 4
by fcollerette » 19 Jan 2018, 23:45

4 Replies

2066 Views

Last post by fcollerette
22 Jan 2018, 21:14
Display all the tickets for customers

Last post by crythias « 22 Jan 2018, 16:58
Replies: 3
by TryAgain » 17 Jan 2018, 14:41

3 Replies

2266 Views

Last post by crythias
22 Jan 2018, 16:58
Remove ystem Email Addresses Management

Last post by Basha « 20 Jan 2018, 18:31

by Basha » 20 Jan 2018, 18:31

0 Replies

2430 Views

Last post by Basha
20 Jan 2018, 18:31
[SOLVED] OrderBy not working in overview

Last post by S1lv3rW1z4rd « 19 Jan 2018, 17:35
Replies: 14
by S1lv3rW1z4rd » 28 Dec 2017, 11:31

14 Replies

6428 Views

Last post by S1lv3rW1z4rd
19 Jan 2018, 17:35
Stucking with LDAP connection

Last post by root « 18 Jan 2018, 17:07
Replies: 1
by bendorf » 18 Jan 2018, 15:14

1 Replies

1217 Views

Last post by root
18 Jan 2018, 17:07
email configuration during installation won't work

Last post by bendorf « 18 Jan 2018, 14:50
Replies: 2
by bendorf » 03 Jan 2018, 17:20

2 Replies

1411 Views

Last post by bendorf
18 Jan 2018, 14:50
OTRS 6.0.4 - Can't open public calendar URL - Module Kernel/Modules/PublicCalendar.pm not in @INC

Last post by oSIRus « 18 Jan 2018, 12:10
Replies: 3
by oSIRus » 29 Nov 2017, 09:27

3 Replies

2136 Views

Last post by oSIRus
18 Jan 2018, 12:10
Removing fwd/re/aw from ticket subjects

Last post by PhyrePhoX « 18 Jan 2018, 09:38

by PhyrePhoX » 18 Jan 2018, 09:38

0 Replies

2585 Views

Last post by PhyrePhoX
18 Jan 2018, 09:38
OTRS 6 ON CentOS 7 issues.

Last post by root « 18 Jan 2018, 07:40
Replies: 16
by ragediver24 » 04 Jan 2018, 19:39

16 Replies

5792 Views

Last post by root
18 Jan 2018, 07:40
Different Ticket type lists

Last post by umbertobernardi « 17 Jan 2018, 18:57
Replies: 7
by umbertobernardi » 16 Jan 2018, 18:49

7 Replies

2364 Views

Last post by umbertobernardi
17 Jan 2018, 18:57
LDAP multivalue CustomerMap attributes

Last post by root « 17 Jan 2018, 18:40
Replies: 7
by Snowmanko » 11 Jan 2018, 20:09

7 Replies

3967 Views

Last post by root
17 Jan 2018, 18:40
Send e-mail if ticket not locked in 30 minutes

Last post by reneeb « 17 Jan 2018, 17:27
Replies: 1
by IBVHungary » 17 Jan 2018, 12:32

1 Replies

1513 Views

Last post by reneeb
17 Jan 2018, 17:27
Send list about the ticket if not SLA assigned to ticket

Last post by reneeb « 17 Jan 2018, 17:23
Replies: 1
by IBVHungary » 17 Jan 2018, 12:35

1 Replies

1139 Views

Last post by reneeb
17 Jan 2018, 17:23
OTRS 6 ITSM change - workorder permissions

Last post by dolefi « 17 Jan 2018, 16:37

by dolefi » 17 Jan 2018, 16:37

0 Replies

2500 Views

Last post by dolefi
17 Jan 2018, 16:37
OTRS ITSM change assign to group

Last post by crythias « 16 Jan 2018, 23:45
Replies: 2
by dolefi » 16 Jan 2018, 10:26

2 Replies

1998 Views

Last post by crythias
16 Jan 2018, 23:45
OTRS 6.0.1 Ticket Notification Management

Last post by sgiovanni « 16 Jan 2018, 20:14
Replies: 4
by sgiovanni » 27 Nov 2017, 23:23

4 Replies

2207 Views

Last post by sgiovanni
16 Jan 2018, 20:14
Ticket do not change the state to Recurring

Last post by Gl3d50N « 15 Jan 2018, 19:50
Replies: 2
by Gl3d50N » 05 Jan 2018, 21:05

2 Replies

1630 Views

Last post by Gl3d50N
15 Jan 2018, 19:50
Dashlets - Filtering my owner

Last post by fcollerette « 15 Jan 2018, 19:44
Replies: 4
by fcollerette » 11 Jan 2018, 21:05

4 Replies

2647 Views

Last post by fcollerette
15 Jan 2018, 19:44
[Help] Mail Notification after create a new user

Last post by alfl « 15 Jan 2018, 17:44
Replies: 9
by skullz » 12 Sep 2012, 08:48

9 Replies

6357 Views

Last post by alfl
15 Jan 2018, 17:44
SolutionResponseTime not working

Last post by bmichelot « 15 Jan 2018, 15:37
Replies: 2
by bmichelot » 11 Jan 2018, 17:45

2 Replies

1782 Views

Last post by bmichelot
15 Jan 2018, 15:37
OTRS 4.0.1

Last post by jojo « 15 Jan 2018, 13:31
Replies: 2
by claudiomaf » 15 Jan 2018, 12:46

2 Replies

1461 Views

Last post by jojo
15 Jan 2018, 13:31
OTRS not handling procmail

Last post by crythias « 14 Jan 2018, 18:46
Replies: 26
by crythias » 11 Jan 2018, 17:20

26 Replies

20907 Views

Last post by crythias
14 Jan 2018, 18:46
Auto Fetch Mail

Last post by reneeb « 14 Jan 2018, 14:38
Replies: 18
by brgsstm » 01 Sep 2011, 17:57

18 Replies

36392 Views

Last post by reneeb
14 Jan 2018, 14:38
OTRS 6 ITSM change template

Last post by dolefi « 14 Jan 2018, 00:50
Replies: 8
by dolefi » 09 Jan 2018, 15:37

8 Replies

4362 Views

Last post by dolefi
14 Jan 2018, 00:50
Upgrade to 6 procedure

Last post by crythias « 13 Jan 2018, 15:41
Replies: 7
by ruzzetto » 05 Jan 2018, 17:50

7 Replies

19877 Views

Last post by crythias
13 Jan 2018, 15:41
Table formatting lost while replying or closing a ticket.

Last post by ddsr « 13 Jan 2018, 11:22
Replies: 1
by ddsr » 13 Jan 2018, 11:01

1 Replies

1623 Views

Last post by ddsr
13 Jan 2018, 11:22
Unable to see attachments on tickets in OTRS 6

Last post by godzone « 13 Jan 2018, 05:43
Replies: 4
by godzone » 11 Jan 2018, 05:57

4 Replies

2886 Views

Last post by godzone
13 Jan 2018, 05:43
Is possible to have 2 auto reply for 1 queue?

Last post by crythias « 12 Jan 2018, 21:17
Replies: 1
by cris12345 » 12 Jan 2018, 18:16

1 Replies

1956 Views

Last post by crythias
12 Jan 2018, 21:17
Ownership Problem with ZZZAAuto.pm and Cache [Solved]

Last post by hukrause « 12 Jan 2018, 17:09
Replies: 1
by hukrause » 04 Jan 2018, 13:05

1 Replies

1812 Views

Last post by hukrause
12 Jan 2018, 17:09
How to edit config.pm for CustomerUser

Last post by AnnaSUB « 11 Jan 2018, 17:31
Replies: 2
by AnnaSUB » 11 Jan 2018, 15:23

2 Replies

1357 Views

Last post by AnnaSUB
11 Jan 2018, 17:31
OTRS 5 not running generic agent jobs

Last post by wurzel « 11 Jan 2018, 00:14
Replies: 2
by silviu » 10 Jan 2018, 14:51

2 Replies

1854 Views

Last post by wurzel
11 Jan 2018, 00:14
7 Days Report extend to 14 Days Report

Last post by andmu « 10 Jan 2018, 08:25

by andmu » 10 Jan 2018, 08:25

0 Replies

2179 Views

Last post by andmu
10 Jan 2018, 08:25
[SOLVED] Garbled characters on OTRS6

Last post by okanokouji « 10 Jan 2018, 06:44
Replies: 2
by okanokouji » 09 Jan 2018, 02:51

2 Replies

1433 Views

Last post by okanokouji
10 Jan 2018, 06:44
Multiple /opt/otrs/bin/cgi -k start

Last post by ThomasPL10 « 08 Jan 2018, 15:11
Replies: 3
by ThomasPL10 » 08 Jan 2018, 14:30

3 Replies

8726 Views

Last post by ThomasPL10
08 Jan 2018, 15:11
Statistics report : order of columns

Last post by bmichelot « 08 Jan 2018, 09:27
Replies: 1
by bmichelot » 22 Dec 2017, 10:29

1 Replies

1859 Views

Last post by bmichelot
08 Jan 2018, 09:27
OTRS Daemon

Last post by jojo « 08 Jan 2018, 08:37
Replies: 1
by ronaldjerardmedina » 08 Jan 2018, 08:07

1 Replies

1393 Views

Last post by jojo
08 Jan 2018, 08:37
Custom skin for Customer not registered

Last post by SuperDOS « 07 Jan 2018, 17:48
Replies: 4
by SuperDOS » 03 Jan 2018, 20:12

4 Replies

3474 Views

Last post by SuperDOS
07 Jan 2018, 17:48
Timeout of 600 seconds reached, killing child process!

Last post by sommerzeit « 05 Jan 2018, 14:22
Replies: 3
by zbigniew » 24 Nov 2017, 14:06

3 Replies

7424 Views

Last post by sommerzeit
05 Jan 2018, 14:22
OTRS 6.0 ussues after upgrade from 5

Last post by lido « 05 Jan 2018, 13:54
Replies: 2
by wlp7s0 » 27 Nov 2017, 19:20

2 Replies

1898 Views

Last post by lido
05 Jan 2018, 13:54
[SOLVED] Service not showing on TicketCreate Transition Action

Last post by iclaude « 04 Jan 2018, 11:00
Replies: 7
by iclaude » 11 Dec 2017, 16:34

7 Replies

3783 Views

Last post by iclaude
04 Jan 2018, 11:00
errors after upgrade to V 6.0.3

Last post by Octane « 04 Jan 2018, 09:38
Replies: 6
by Octane » 02 Jan 2018, 10:13

6 Replies

3372 Views

Last post by Octane
04 Jan 2018, 09:38
Hide Subdirectories path in URL

Last post by heavenlyren « 31 Dec 2017, 01:42

by heavenlyren » 31 Dec 2017, 01:42

0 Replies

2122 Views

Last post by heavenlyren
31 Dec 2017, 01:42
error 404 page not found

Last post by jojo « 27 Dec 2017, 17:21
Replies: 1
by lukindo18 » 03 Jun 2017, 11:46

1 Replies

2964 Views

Last post by jojo
27 Dec 2017, 17:21
Upgrade OTRS V5 to V6

Last post by Sayannara « 27 Dec 2017, 16:55
Replies: 2
by Sayannara » 27 Dec 2017, 09:56

2 Replies

1837 Views

Last post by Sayannara
27 Dec 2017, 16:55

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