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Removing fwd/re/aw from ticket subjects

Last post by PhyrePhoX « 18 Jan 2018, 09:38

by PhyrePhoX » 18 Jan 2018, 09:38

0 Replies

3064 Views

Last post by PhyrePhoX
18 Jan 2018, 09:38
OTRS 6 ON CentOS 7 issues.

Last post by root « 18 Jan 2018, 07:40
Replies: 16
by ragediver24 » 04 Jan 2018, 19:39

16 Replies

6467 Views

Last post by root
18 Jan 2018, 07:40
Different Ticket type lists

Last post by umbertobernardi « 17 Jan 2018, 18:57
Replies: 7
by umbertobernardi » 16 Jan 2018, 18:49

7 Replies

2623 Views

Last post by umbertobernardi
17 Jan 2018, 18:57
LDAP multivalue CustomerMap attributes

Last post by root « 17 Jan 2018, 18:40
Replies: 7
by Snowmanko » 11 Jan 2018, 20:09

7 Replies

4423 Views

Last post by root
17 Jan 2018, 18:40
Send e-mail if ticket not locked in 30 minutes

Last post by reneeb « 17 Jan 2018, 17:27
Replies: 1
by IBVHungary » 17 Jan 2018, 12:32

1 Replies

1572 Views

Last post by reneeb
17 Jan 2018, 17:27
Send list about the ticket if not SLA assigned to ticket

Last post by reneeb « 17 Jan 2018, 17:23
Replies: 1
by IBVHungary » 17 Jan 2018, 12:35

1 Replies

1198 Views

Last post by reneeb
17 Jan 2018, 17:23
OTRS 6 ITSM change - workorder permissions

Last post by dolefi « 17 Jan 2018, 16:37

by dolefi » 17 Jan 2018, 16:37

0 Replies

2948 Views

Last post by dolefi
17 Jan 2018, 16:37
OTRS ITSM change assign to group

Last post by crythias « 16 Jan 2018, 23:45
Replies: 2
by dolefi » 16 Jan 2018, 10:26

2 Replies

2095 Views

Last post by crythias
16 Jan 2018, 23:45
OTRS 6.0.1 Ticket Notification Management

Last post by sgiovanni « 16 Jan 2018, 20:14
Replies: 4
by sgiovanni » 27 Nov 2017, 23:23

4 Replies

2389 Views

Last post by sgiovanni
16 Jan 2018, 20:14
Ticket do not change the state to Recurring

Last post by Gl3d50N « 15 Jan 2018, 19:50
Replies: 2
by Gl3d50N » 05 Jan 2018, 21:05

2 Replies

1705 Views

Last post by Gl3d50N
15 Jan 2018, 19:50
Dashlets - Filtering my owner

Last post by fcollerette « 15 Jan 2018, 19:44
Replies: 4
by fcollerette » 11 Jan 2018, 21:05

4 Replies

2950 Views

Last post by fcollerette
15 Jan 2018, 19:44
[Help] Mail Notification after create a new user

Last post by alfl « 15 Jan 2018, 17:44
Replies: 9
by skullz » 12 Sep 2012, 08:48

9 Replies

6658 Views

Last post by alfl
15 Jan 2018, 17:44
SolutionResponseTime not working

Last post by bmichelot « 15 Jan 2018, 15:37
Replies: 2
by bmichelot » 11 Jan 2018, 17:45

2 Replies

1867 Views

Last post by bmichelot
15 Jan 2018, 15:37
OTRS 4.0.1

Last post by jojo « 15 Jan 2018, 13:31
Replies: 2
by claudiomaf » 15 Jan 2018, 12:46

2 Replies

1524 Views

Last post by jojo
15 Jan 2018, 13:31
OTRS not handling procmail

Last post by crythias « 14 Jan 2018, 18:46
Replies: 26
by crythias » 11 Jan 2018, 17:20

26 Replies

28229 Views

Last post by crythias
14 Jan 2018, 18:46
Auto Fetch Mail

Last post by reneeb « 14 Jan 2018, 14:38
Replies: 18
by brgsstm » 01 Sep 2011, 17:57

18 Replies

41360 Views

Last post by reneeb
14 Jan 2018, 14:38
OTRS 6 ITSM change template

Last post by dolefi « 14 Jan 2018, 00:50
Replies: 8
by dolefi » 09 Jan 2018, 15:37

8 Replies

4754 Views

Last post by dolefi
14 Jan 2018, 00:50
Upgrade to 6 procedure

Last post by crythias « 13 Jan 2018, 15:41
Replies: 7
by ruzzetto » 05 Jan 2018, 17:50

7 Replies

20178 Views

Last post by crythias
13 Jan 2018, 15:41
Table formatting lost while replying or closing a ticket.

Last post by ddsr « 13 Jan 2018, 11:22
Replies: 1
by ddsr » 13 Jan 2018, 11:01

1 Replies

1750 Views

Last post by ddsr
13 Jan 2018, 11:22
Unable to see attachments on tickets in OTRS 6

Last post by godzone « 13 Jan 2018, 05:43
Replies: 4
by godzone » 11 Jan 2018, 05:57

4 Replies

3182 Views

Last post by godzone
13 Jan 2018, 05:43
Is possible to have 2 auto reply for 1 queue?

Last post by crythias « 12 Jan 2018, 21:17
Replies: 1
by cris12345 » 12 Jan 2018, 18:16

1 Replies

2080 Views

Last post by crythias
12 Jan 2018, 21:17
Ownership Problem with ZZZAAuto.pm and Cache [Solved]

Last post by hukrause « 12 Jan 2018, 17:09
Replies: 1
by hukrause » 04 Jan 2018, 13:05

1 Replies

1956 Views

Last post by hukrause
12 Jan 2018, 17:09
How to edit config.pm for CustomerUser

Last post by AnnaSUB « 11 Jan 2018, 17:31
Replies: 2
by AnnaSUB » 11 Jan 2018, 15:23

2 Replies

1462 Views

Last post by AnnaSUB
11 Jan 2018, 17:31
OTRS 5 not running generic agent jobs

Last post by wurzel « 11 Jan 2018, 00:14
Replies: 2
by silviu » 10 Jan 2018, 14:51

2 Replies

2034 Views

Last post by wurzel
11 Jan 2018, 00:14
7 Days Report extend to 14 Days Report

Last post by andmu « 10 Jan 2018, 08:25

by andmu » 10 Jan 2018, 08:25

0 Replies

2490 Views

Last post by andmu
10 Jan 2018, 08:25
[SOLVED] Garbled characters on OTRS6

Last post by okanokouji « 10 Jan 2018, 06:44
Replies: 2
by okanokouji » 09 Jan 2018, 02:51

2 Replies

1538 Views

Last post by okanokouji
10 Jan 2018, 06:44
Multiple /opt/otrs/bin/cgi -k start

Last post by ThomasPL10 « 08 Jan 2018, 15:11
Replies: 3
by ThomasPL10 » 08 Jan 2018, 14:30

3 Replies

9107 Views

Last post by ThomasPL10
08 Jan 2018, 15:11
Statistics report : order of columns

Last post by bmichelot « 08 Jan 2018, 09:27
Replies: 1
by bmichelot » 22 Dec 2017, 10:29

1 Replies

1950 Views

Last post by bmichelot
08 Jan 2018, 09:27
OTRS Daemon

Last post by jojo « 08 Jan 2018, 08:37
Replies: 1
by ronaldjerardmedina » 08 Jan 2018, 08:07

1 Replies

1566 Views

Last post by jojo
08 Jan 2018, 08:37
Custom skin for Customer not registered

Last post by SuperDOS « 07 Jan 2018, 17:48
Replies: 4
by SuperDOS » 03 Jan 2018, 20:12

4 Replies

3751 Views

Last post by SuperDOS
07 Jan 2018, 17:48
Timeout of 600 seconds reached, killing child process!

Last post by sommerzeit « 05 Jan 2018, 14:22
Replies: 3
by zbigniew » 24 Nov 2017, 14:06

3 Replies

7786 Views

Last post by sommerzeit
05 Jan 2018, 14:22
OTRS 6.0 ussues after upgrade from 5

Last post by lido « 05 Jan 2018, 13:54
Replies: 2
by wlp7s0 » 27 Nov 2017, 19:20

2 Replies

2037 Views

Last post by lido
05 Jan 2018, 13:54
[SOLVED] Service not showing on TicketCreate Transition Action

Last post by iclaude « 04 Jan 2018, 11:00
Replies: 7
by iclaude » 11 Dec 2017, 16:34

7 Replies

4142 Views

Last post by iclaude
04 Jan 2018, 11:00
errors after upgrade to V 6.0.3

Last post by Octane « 04 Jan 2018, 09:38
Replies: 6
by Octane » 02 Jan 2018, 10:13

6 Replies

3565 Views

Last post by Octane
04 Jan 2018, 09:38
Hide Subdirectories path in URL

Last post by heavenlyren « 31 Dec 2017, 01:42

by heavenlyren » 31 Dec 2017, 01:42

0 Replies

2393 Views

Last post by heavenlyren
31 Dec 2017, 01:42
error 404 page not found

Last post by jojo « 27 Dec 2017, 17:21
Replies: 1
by lukindo18 » 03 Jun 2017, 11:46

1 Replies

3088 Views

Last post by jojo
27 Dec 2017, 17:21
Upgrade OTRS V5 to V6

Last post by Sayannara « 27 Dec 2017, 16:55
Replies: 2
by Sayannara » 27 Dec 2017, 09:56

2 Replies

1979 Views

Last post by Sayannara
27 Dec 2017, 16:55
OTRS 6.0.3 - Need GroupName!

Last post by otrspb « 23 Dec 2017, 11:19

by otrspb » 23 Dec 2017, 11:19

0 Replies

2998 Views

Last post by otrspb
23 Dec 2017, 11:19
Configuring mail with hmailserver server

Last post by crythias « 23 Dec 2017, 09:14
Replies: 1
by dihcabral » 20 Apr 2017, 15:38

1 Replies

2332 Views

Last post by crythias
23 Dec 2017, 09:14
closing notification.

Last post by crythias « 23 Dec 2017, 09:04
Replies: 17
by ramanagopal » 14 Dec 2017, 11:38

17 Replies

6931 Views

Last post by crythias
23 Dec 2017, 09:04
I am missing the eureka-moment about API...

Last post by crythias « 23 Dec 2017, 08:56
Replies: 10
by janjoh » 21 Dec 2017, 15:58

10 Replies

6270 Views

Last post by crythias
23 Dec 2017, 08:56
I do not load the automatic tickets in the root account from my page in .net

Last post by andersonmavi30 « 23 Dec 2017, 03:53

by andersonmavi30 » 23 Dec 2017, 03:53

0 Replies

2521 Views

Last post by andersonmavi30
23 Dec 2017, 03:53
Tickets do not arrive

Last post by andersonmavi30 « 23 Dec 2017, 03:45
Replies: 21
by andersonmavi30 » 20 Dec 2017, 19:53

21 Replies

102318 Views

Last post by andersonmavi30
23 Dec 2017, 03:45
[Clarification] GenericAgent: Event-based vs Cron-based

Last post by AxBen « 22 Dec 2017, 13:57
Replies: 2
by AxBen » 22 Dec 2017, 12:29

2 Replies

1449 Views

Last post by AxBen
22 Dec 2017, 13:57
Disabling certain attachment types

Last post by pfipf « 22 Dec 2017, 09:06
Replies: 9
by jlmacho » 08 Jun 2017, 09:53

9 Replies

3871 Views

Last post by pfipf
22 Dec 2017, 09:06
otrs user still associated to old PERL version.

Last post by pvanos « 22 Dec 2017, 01:25
Replies: 9
by pvanos » 21 Dec 2017, 00:03

9 Replies

5119 Views

Last post by pvanos
22 Dec 2017, 01:25
Postmaster filter question

Last post by coolmf « 21 Dec 2017, 15:06
Replies: 4
by otrsZeroCool » 20 Dec 2017, 23:02

4 Replies

2903 Views

Last post by coolmf
21 Dec 2017, 15:06
Skins in OTRS 5

Last post by khaled « 21 Dec 2017, 09:27
Replies: 4
by contradl » 09 Dec 2015, 15:12

4 Replies

6726 Views

Last post by khaled
21 Dec 2017, 09:27
"Floating" Customer Info

Last post by crythias « 19 Dec 2017, 15:07
Replies: 2
by PhyrePhoX » 11 Dec 2017, 22:05

2 Replies

1801 Views

Last post by crythias
19 Dec 2017, 15:07
Sending Email to customer with ticket closing

Last post by ramanagopal « 19 Dec 2017, 11:25
Replies: 2
by ramanagopal » 19 Dec 2017, 09:04

2 Replies

1273 Views

Last post by ramanagopal
19 Dec 2017, 11:25

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