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OTRS 6.0.3 - Need GroupName!

Last post by otrspb « 23 Dec 2017, 11:19

by otrspb » 23 Dec 2017, 11:19

0 Replies

2694 Views

Last post by otrspb
23 Dec 2017, 11:19
Configuring mail with hmailserver server

Last post by crythias « 23 Dec 2017, 09:14
Replies: 1
by dihcabral » 20 Apr 2017, 15:38

1 Replies

2140 Views

Last post by crythias
23 Dec 2017, 09:14
closing notification.

Last post by crythias « 23 Dec 2017, 09:04
Replies: 17
by ramanagopal » 14 Dec 2017, 11:38

17 Replies

6439 Views

Last post by crythias
23 Dec 2017, 09:04
I am missing the eureka-moment about API...

Last post by crythias « 23 Dec 2017, 08:56
Replies: 10
by janjoh » 21 Dec 2017, 15:58

10 Replies

5068 Views

Last post by crythias
23 Dec 2017, 08:56
I do not load the automatic tickets in the root account from my page in .net

Last post by andersonmavi30 « 23 Dec 2017, 03:53

by andersonmavi30 » 23 Dec 2017, 03:53

0 Replies

2177 Views

Last post by andersonmavi30
23 Dec 2017, 03:53
Tickets do not arrive

Last post by andersonmavi30 « 23 Dec 2017, 03:45
Replies: 21
by andersonmavi30 » 20 Dec 2017, 19:53

21 Replies

94004 Views

Last post by andersonmavi30
23 Dec 2017, 03:45
[Clarification] GenericAgent: Event-based vs Cron-based

Last post by AxBen « 22 Dec 2017, 13:57
Replies: 2
by AxBen » 22 Dec 2017, 12:29

2 Replies

1288 Views

Last post by AxBen
22 Dec 2017, 13:57
Disabling certain attachment types

Last post by pfipf « 22 Dec 2017, 09:06
Replies: 9
by jlmacho » 08 Jun 2017, 09:53

9 Replies

3595 Views

Last post by pfipf
22 Dec 2017, 09:06
otrs user still associated to old PERL version.

Last post by pvanos « 22 Dec 2017, 01:25
Replies: 9
by pvanos » 21 Dec 2017, 00:03

9 Replies

4692 Views

Last post by pvanos
22 Dec 2017, 01:25
Postmaster filter question

Last post by coolmf « 21 Dec 2017, 15:06
Replies: 4
by otrsZeroCool » 20 Dec 2017, 23:02

4 Replies

2680 Views

Last post by coolmf
21 Dec 2017, 15:06
Skins in OTRS 5

Last post by khaled « 21 Dec 2017, 09:27
Replies: 4
by contradl » 09 Dec 2015, 15:12

4 Replies

6453 Views

Last post by khaled
21 Dec 2017, 09:27
"Floating" Customer Info

Last post by crythias « 19 Dec 2017, 15:07
Replies: 2
by PhyrePhoX » 11 Dec 2017, 22:05

2 Replies

1630 Views

Last post by crythias
19 Dec 2017, 15:07
Sending Email to customer with ticket closing

Last post by ramanagopal « 19 Dec 2017, 11:25
Replies: 2
by ramanagopal » 19 Dec 2017, 09:04

2 Replies

1203 Views

Last post by ramanagopal
19 Dec 2017, 11:25
Set sorting in Dashboard in Open tickets

Last post by alexus « 18 Dec 2017, 19:45
Replies: 1
by PetrV » 18 Dec 2017, 16:21

1 Replies

4208 Views

Last post by alexus
18 Dec 2017, 19:45
OTRS on Nginx, FastCGI: Could not read input data

Last post by caldrl « 18 Dec 2017, 19:21

by caldrl » 18 Dec 2017, 19:21

0 Replies

2707 Views

Last post by caldrl
18 Dec 2017, 19:21
SLA Column in CustomerTicketOverview

Last post by lis9 « 15 Dec 2017, 11:36
Replies: 1
by MichaelDuSalaire » 05 Apr 2017, 12:14

1 Replies

1173 Views

Last post by lis9
15 Dec 2017, 11:36
Active safe mode! - Start of web via

Last post by andersonmavi30 « 14 Dec 2017, 23:53
Replies: 2
by andersonmavi30 » 14 Dec 2017, 15:47

2 Replies

1499 Views

Last post by andersonmavi30
14 Dec 2017, 23:53
[SOLVED] Forward mail to individual addresses

Last post by ivanap « 14 Dec 2017, 14:18
Replies: 23
by HervE » 05 Sep 2011, 18:15

23 Replies

23805 Views

Last post by ivanap
14 Dec 2017, 14:18
Admin area is not showing

Last post by sgiganti « 14 Dec 2017, 13:14
Replies: 10
by Ravikummary » 29 Mar 2011, 13:02

10 Replies

6131 Views

Last post by sgiganti
14 Dec 2017, 13:14
Unexpected EOF when sending attachments larger than 8 Kb

Last post by Eraserhead « 14 Dec 2017, 07:17
Replies: 9
by vanburen » 28 Feb 2017, 10:45

9 Replies

8956 Views

Last post by Eraserhead
14 Dec 2017, 07:17
impossible to send message to

Last post by Eraserhead « 14 Dec 2017, 07:17
Replies: 8
by Eraserhead » 22 Nov 2017, 17:26

8 Replies

5396 Views

Last post by Eraserhead
14 Dec 2017, 07:17
OTRS Upgrade 5 to 6 Problem AgentTicketZoom.pm

Last post by tuts « 13 Dec 2017, 16:51
Replies: 2
by tuts » 12 Dec 2017, 10:54

2 Replies

2415 Views

Last post by tuts
13 Dec 2017, 16:51
OTRS Slow

Last post by fcasal « 13 Dec 2017, 16:10
Replies: 4
by ronaldjerardmedina » 12 Dec 2017, 07:15

4 Replies

2186 Views

Last post by fcasal
13 Dec 2017, 16:10
[SOLVED] OTRS upgrade 5 to 6 - no rich text input rendering

Last post by olegrolep « 13 Dec 2017, 12:05
Replies: 1
by olegrolep » 13 Dec 2017, 11:36

1 Replies

1014 Views

Last post by olegrolep
13 Dec 2017, 12:05
500 Internal Server Error

Last post by wurzel « 13 Dec 2017, 00:42
Replies: 4
by andersonmavi30 » 12 Dec 2017, 20:30

4 Replies

2083 Views

Last post by wurzel
13 Dec 2017, 00:42
Service Catalog Implementation Display

Last post by fcasal « 12 Dec 2017, 16:32
Replies: 2
by MargauxG » 18 Apr 2014, 13:50

2 Replies

1593 Views

Last post by fcasal
12 Dec 2017, 16:32
Enabling bulk action in customer portal

Last post by jojo « 12 Dec 2017, 13:24
Replies: 1
by kongyong92 » 12 Dec 2017, 12:57

1 Replies

1020 Views

Last post by jojo
12 Dec 2017, 13:24
Make CustomerUser as optional field for webservice

Last post by jojo « 11 Dec 2017, 10:13
Replies: 1
by ahmedkhan » 11 Dec 2017, 08:57

1 Replies

856 Views

Last post by jojo
11 Dec 2017, 10:13
OTRS server Debian upgrade

Last post by wurzel « 10 Dec 2017, 14:54
Replies: 1
by ThomasPL10 » 10 Dec 2017, 13:59

1 Replies

1141 Views

Last post by wurzel
10 Dec 2017, 14:54
Hanging otrs.Deamon.pl process

Last post by ThomasPL10 « 10 Dec 2017, 13:56

by ThomasPL10 » 10 Dec 2017, 13:56

0 Replies

2068 Views

Last post by ThomasPL10
10 Dec 2017, 13:56
How to hide some agents accounts in the possibility to choose a new owner in the ticket with ACL.

Last post by nkrivtsov « 09 Dec 2017, 05:32
Replies: 2
by nkrivtsov » 08 Dec 2017, 19:26

2 Replies

2046 Views

Last post by nkrivtsov
09 Dec 2017, 05:32
Export - Import CMDB items (update instead creating new one)

Last post by nedmaj « 08 Dec 2017, 20:26
Replies: 1
by aveeck » 07 Dec 2017, 14:57

1 Replies

2001 Views

Last post by nedmaj
08 Dec 2017, 20:26
Set Customer in new Note Window

Last post by nedmaj « 08 Dec 2017, 20:16
Replies: 1
by PhyrePhoX » 08 Dec 2017, 15:20

1 Replies

1689 Views

Last post by nedmaj
08 Dec 2017, 20:16
Help to use FAQ Widget

Last post by iclaude « 08 Dec 2017, 09:57
Replies: 4
by iclaude » 06 Dec 2017, 16:57

4 Replies

3092 Views

Last post by iclaude
08 Dec 2017, 09:57
Custom Skin not registered OTRS 6

Last post by SuperDOS « 07 Dec 2017, 13:08
Replies: 12
by SuperDOS » 24 Nov 2017, 11:03

12 Replies

7882 Views

Last post by SuperDOS
07 Dec 2017, 13:08
Ticket::Watcher throws an error

Last post by rvwmgk « 07 Dec 2017, 10:43
Replies: 1
by rvwmgk » 06 Dec 2017, 11:29

1 Replies

1719 Views

Last post by rvwmgk
07 Dec 2017, 10:43
[SOLVED] OTRS 5.0.1 ITSM 5sP24: Customer Agent Ticket Zoom "Cannot read property 'Init' of undefined"

Last post by kiwikrisp « 06 Dec 2017, 22:20
Replies: 6
by kiwikrisp » 30 Nov 2017, 20:59

6 Replies

3066 Views

Last post by kiwikrisp
06 Dec 2017, 22:20
can't work with tickets, OTRS 6.0.1

Last post by SuperDOS « 06 Dec 2017, 17:45
Replies: 15
by SuperDOS » 28 Nov 2017, 00:47

15 Replies

15952 Views

Last post by SuperDOS
06 Dec 2017, 17:45
Start date and Calendar

Last post by otrsZeroCool « 05 Dec 2017, 19:35

by otrsZeroCool » 05 Dec 2017, 19:35

0 Replies

1981 Views

Last post by otrsZeroCool
05 Dec 2017, 19:35
[SOLVED] 6.0.1 Turning off article colors

Last post by kruegerM « 05 Dec 2017, 17:22
Replies: 4
by kruegerM » 05 Dec 2017, 00:38

4 Replies

2115 Views

Last post by kruegerM
05 Dec 2017, 17:22
Generic Agent - Select Non Slave tickets only

Last post by ChristerJernberg « 05 Dec 2017, 15:08
Replies: 1
by retro2707 » 13 Apr 2017, 10:14

1 Replies

1341 Views

Last post by ChristerJernberg
05 Dec 2017, 15:08
OTRS6 and OpenNMS 21 ticketing plugin

Last post by n1els « 05 Dec 2017, 13:25

by n1els » 05 Dec 2017, 13:25

0 Replies

2382 Views

Last post by n1els
05 Dec 2017, 13:25
Manage outgoing messages

Last post by root « 05 Dec 2017, 11:22
Replies: 1
by redgodzilla » 04 Dec 2017, 15:39

1 Replies

1113 Views

Last post by root
05 Dec 2017, 11:22
Generic agent basic auth

Last post by zzz « 04 Dec 2017, 15:13
Replies: 1
by mpssanthosh » 04 Dec 2017, 15:03

1 Replies

1226 Views

Last post by zzz
04 Dec 2017, 15:13
Generic agent not running automatically

Last post by mpssanthosh « 04 Dec 2017, 08:03
Replies: 2
by mpssanthosh » 10 Nov 2017, 15:50

2 Replies

1579 Views

Last post by mpssanthosh
04 Dec 2017, 08:03
[CLOSED] 6.0.1 / LDAP issue

Last post by kruegerM « 01 Dec 2017, 21:59
Replies: 6
by kruegerM » 28 Nov 2017, 18:50

6 Replies

2306 Views

Last post by kruegerM
01 Dec 2017, 21:59
Rollback from 6 to 5

Last post by wurzel « 01 Dec 2017, 14:43
Replies: 1
by ruzzetto » 01 Dec 2017, 14:00

1 Replies

719 Views

Last post by wurzel
01 Dec 2017, 14:43
Comparison operator in Process Management

Last post by JONYsnake « 01 Dec 2017, 11:17

by JONYsnake » 01 Dec 2017, 11:17

0 Replies

2270 Views

Last post by JONYsnake
01 Dec 2017, 11:17
Getting 500 error while executing invoker

Last post by deepaks « 30 Nov 2017, 16:04

by deepaks » 30 Nov 2017, 16:04

0 Replies

1833 Views

Last post by deepaks
30 Nov 2017, 16:04
Mail::Account::Fetch not working...

Last post by lido « 30 Nov 2017, 15:03
Replies: 1
by 0deuce0 » 30 Nov 2017, 06:34

1 Replies

1313 Views

Last post by lido
30 Nov 2017, 15:03

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