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Znuny 6.5.4 - New Process Ticket menu option missing

Last post by skullz « 12 Sep 2023, 15:14
Replies: 3
by Rhendak » 12 Sep 2023, 12:11

3 Replies

3521 Views

Last post by skullz
12 Sep 2023, 15:14
Znuny 7.0.10 - Many error Message File : Can't locate Module in @INC

Last post by sikalil « 11 Sep 2023, 14:36

by sikalil » 11 Sep 2023, 14:36

0 Replies

5055 Views

Last post by sikalil
11 Sep 2023, 14:36
OTRS Scheduler Daemon Cron: MailAccountFetch

Last post by FSF « 31 Aug 2023, 14:09
Replies: 2
by FSF » 29 Aug 2023, 15:04

2 Replies

2931 Views

Last post by FSF
31 Aug 2023, 14:09
Process management issues

Last post by dsekelybrs « 30 Aug 2023, 23:14

by dsekelybrs » 30 Aug 2023, 23:14

0 Replies

5685 Views

Last post by dsekelybrs
30 Aug 2023, 23:14
Loginproblem after update 7.0.9 => 7.0.10

Last post by greinick « 30 Aug 2023, 11:24
Replies: 4
by greinick » 29 Aug 2023, 10:29

4 Replies

2816 Views

Last post by greinick
30 Aug 2023, 11:24
[SOLVED] Disable Reply button on notes

Last post by LoC « 29 Aug 2023, 10:51
Replies: 7
by LoC » 19 Jul 2023, 07:51

7 Replies

4176 Views

Last post by LoC
29 Aug 2023, 10:51
Help with additional functionality

Last post by beginner « 28 Aug 2023, 16:00
Replies: 2
by beginner » 28 Aug 2023, 13:09

2 Replies

2772 Views

Last post by beginner
28 Aug 2023, 16:00
error when upgrade 6.3.4 to 6.4.5

Last post by FSF « 24 Aug 2023, 15:12
Replies: 8
by FSF » 19 Jan 2023, 17:23

8 Replies

5196 Views

Last post by FSF
24 Aug 2023, 15:12
Auto Agent Addition in DB via LDAP

Last post by root « 23 Aug 2023, 13:09
Replies: 1
by sutarp1 » 23 Aug 2023, 09:24

1 Replies

1960 Views

Last post by root
23 Aug 2023, 13:09
New Ticket panel on dashboard

Last post by dsekelybrs « 22 Aug 2023, 16:39
Replies: 1
by dsekelybrs » 18 Aug 2023, 16:00

1 Replies

2028 Views

Last post by dsekelybrs
22 Aug 2023, 16:39
Hiding mentions in dashboard for closed tickets

Last post by root « 19 Aug 2023, 08:34
Replies: 1
by gob » 07 Aug 2023, 13:02

1 Replies

1903 Views

Last post by root
19 Aug 2023, 08:34
Problems deleting emails using GenericAgent from large queue

Last post by root « 16 Aug 2023, 07:11
Replies: 6
by MomentoJams » 14 Aug 2023, 00:12

6 Replies

3288 Views

Last post by root
16 Aug 2023, 07:11
changing the admin

Last post by DennisH « 14 Aug 2023, 14:52

by DennisH » 14 Aug 2023, 14:52

0 Replies

4840 Views

Last post by DennisH
14 Aug 2023, 14:52
Open Communications/Failing Fetchmails

Last post by RichH « 11 Aug 2023, 16:21
Replies: 18
by RichH » 21 Jun 2023, 17:52

18 Replies

34300 Views

Last post by RichH
11 Aug 2023, 16:21
Problems enabling Kernel::System::Ticket::IndexAccelerator::StaticDB

Last post by MomentoJams « 10 Aug 2023, 07:19
Replies: 2
by MomentoJams » 10 Aug 2023, 03:54

2 Replies

2171 Views

Last post by MomentoJams
10 Aug 2023, 07:19
Migration OTRS to Znuny

Last post by petrholes2 « 05 Aug 2023, 09:19

by petrholes2 » 05 Aug 2023, 09:19

0 Replies

3956 Views

Last post by petrholes2
05 Aug 2023, 09:19
SET UP High Availability OTRS on AWS

Last post by wurzel « 04 Aug 2023, 14:59
Replies: 1
by beatrixmartin » 04 Aug 2023, 03:53

1 Replies

2860 Views

Last post by wurzel
04 Aug 2023, 14:59
1000+ generic agent jobs

Last post by shawnbeasley « 02 Aug 2023, 20:59
Replies: 1
by formetx » 02 Aug 2023, 12:59

1 Replies

1601 Views

Last post by shawnbeasley
02 Aug 2023, 20:59
Auto Responses not sending for any Queue

Last post by root « 02 Aug 2023, 20:32
Replies: 5
by autoresponse » 01 Aug 2023, 16:24

5 Replies

2468 Views

Last post by root
02 Aug 2023, 20:32
Show closed tickets in Customer User Information Center

Last post by gob « 01 Aug 2023, 18:42
Replies: 2
by gob » 01 Aug 2023, 18:18

2 Replies

1533 Views

Last post by gob
01 Aug 2023, 18:42
Oauth2 token request failed

Last post by Dev1789 « 31 Jul 2023, 09:33

by Dev1789 » 31 Jul 2023, 09:33

0 Replies

3281 Views

Last post by Dev1789
31 Jul 2023, 09:33
MailQueueSend stuck on Handled Worker Tasks

Last post by DatagroupUlm « 28 Jul 2023, 11:32
Replies: 3
by chrotha » 01 Aug 2022, 12:08

3 Replies

2476 Views

Last post by DatagroupUlm
28 Jul 2023, 11:32
[SOLVED] Adding additional agent field in v7

Last post by gob « 27 Jul 2023, 22:18
Replies: 4
by gob » 27 Jul 2023, 17:57

4 Replies

1719 Views

Last post by gob
27 Jul 2023, 22:18
Ticket tagging / classification

Last post by gob « 27 Jul 2023, 20:01
Replies: 2
by gob » 27 Jul 2023, 19:16

2 Replies

1555 Views

Last post by gob
27 Jul 2023, 20:01
Redirect loop when using defender for cloud apps application control (reverse proxy)

Last post by KevP « 27 Jul 2023, 13:40
Replies: 9
by KevP » 19 Jun 2023, 15:20

9 Replies

9980 Views

Last post by KevP
27 Jul 2023, 13:40
OTRS Mailqueue get stuck and fills up

Last post by cisiu « 26 Jul 2023, 15:39
Replies: 6
by Psycho007 » 07 Oct 2021, 09:42

6 Replies

7285 Views

Last post by cisiu
26 Jul 2023, 15:39
More filter options in PostMaster::PreFilterModule###000-ExternalTicketNumberRecognition

Last post by root « 26 Jul 2023, 13:39
Replies: 1
by PhyrePhoX » 26 Jul 2023, 09:17

1 Replies

1302 Views

Last post by root
26 Jul 2023, 13:39
Mail fetching stopped, get error "User is authenticated but not connected"

Last post by root « 25 Jul 2023, 22:09
Replies: 4
by bjohnson » 24 Jul 2023, 20:47

4 Replies

6799 Views

Last post by root
25 Jul 2023, 22:09
LDAP AuthSync Removing Permissions

Last post by Johannes « 25 Jul 2023, 15:29
Replies: 2
by nick1897 » 25 Jul 2023, 04:51

2 Replies

1396 Views

Last post by Johannes
25 Jul 2023, 15:29
Uncaught TypeError: Cannot read properties of undefined reading Init

Last post by fgwork « 24 Jul 2023, 14:59
Replies: 8
by fgwork » 14 Jul 2023, 10:36

8 Replies

6379 Views

Last post by fgwork
24 Jul 2023, 14:59
redirect automatically all tickets from one queue to another

Last post by chrotha « 24 Jul 2023, 11:40
Replies: 1
by formetx » 24 Jul 2023, 11:23

1 Replies

1251 Views

Last post by chrotha
24 Jul 2023, 11:40
Change the layout structure of "Add Change" field in ITSM changes

Last post by skullz « 21 Jul 2023, 14:49
Replies: 1
by harift » 20 Jul 2023, 06:59

1 Replies

1135 Views

Last post by skullz
21 Jul 2023, 14:49
Sudden issue with receiving email

Last post by bmitacs « 21 Jul 2023, 12:02
Replies: 2
by bmitacs » 21 Jul 2023, 09:55

2 Replies

1979 Views

Last post by bmitacs
21 Jul 2023, 12:02
otrs 2.4 creates new ticket upon customer reply

Last post by jojo « 19 Jul 2023, 12:32
Replies: 1
by Icop » 19 Jul 2023, 12:23

1 Replies

1903 Views

Last post by jojo
19 Jul 2023, 12:32
[SOLVED] need to open the master ticket in a merge

Last post by rodolfor « 19 Jul 2023, 10:43
Replies: 1
by rodolfor » 18 Jul 2023, 16:41

1 Replies

1207 Views

Last post by rodolfor
19 Jul 2023, 10:43
error on setting state to slave merged ticket

Last post by rodolfor « 18 Jul 2023, 16:36

by rodolfor » 18 Jul 2023, 16:36

0 Replies

2737 Views

Last post by rodolfor
18 Jul 2023, 16:36
Ticket Frontend Pending Time not shown

Last post by root « 18 Jul 2023, 15:55
Replies: 1
by mdrlpde » 18 Jul 2023, 15:36

1 Replies

952 Views

Last post by root
18 Jul 2023, 15:55
[SOLVED]Linked Tickets returning Error

Last post by chrotha « 17 Jul 2023, 18:42
Replies: 1
by chrotha » 07 Jul 2023, 18:55

1 Replies

1203 Views

Last post by chrotha
17 Jul 2023, 18:42
[Solved]Znuny 6.2.1 - MasterSlave

Last post by greinick « 15 Jul 2023, 11:05
Replies: 3
by Reedu » 03 Nov 2021, 11:52

3 Replies

1863 Views

Last post by greinick
15 Jul 2023, 11:05
OAuth2 configuration

Last post by root « 13 Jul 2023, 16:16
Replies: 3
by FunnyDingo » 07 Jul 2023, 15:14

3 Replies

3942 Views

Last post by root
13 Jul 2023, 16:16
TAG Email Notification

Last post by Fedanna « 10 Jul 2023, 09:25
Replies: 2
by Fedanna » 06 Jul 2023, 13:15

2 Replies

1476 Views

Last post by Fedanna
10 Jul 2023, 09:25
SMTP error - Empty notification

Last post by TckAdmInf « 10 Jul 2023, 09:02

by TckAdmInf » 10 Jul 2023, 09:02

0 Replies

2683 Views

Last post by TckAdmInf
10 Jul 2023, 09:02
OTRS 6.5 Escalation Suspend Loop Protection

Last post by root « 07 Jul 2023, 19:05
Replies: 3
by chrotha » 07 Jul 2023, 17:09

3 Replies

1523 Views

Last post by root
07 Jul 2023, 19:05
Error in Plguin Function

Last post by root « 06 Jul 2023, 13:18
Replies: 3
by nico2306 » 29 Jun 2023, 10:12

3 Replies

1233 Views

Last post by root
06 Jul 2023, 13:18
Only one attachment at a time after upgrade from ver.4.13 to ver.6.5.3

Last post by nolobolo73 « 05 Jul 2023, 14:39

by nolobolo73 » 05 Jul 2023, 14:39

0 Replies

2981 Views

Last post by nolobolo73
05 Jul 2023, 14:39
Services options not showing correctly

Last post by root « 03 Jul 2023, 09:55
Replies: 10
by iclaude » 16 Jun 2023, 17:17

10 Replies

3013 Views

Last post by root
03 Jul 2023, 09:55
Missing Sec field after migration from OTRS to Znuny 6.5.2

Last post by akshattandon « 02 Jul 2023, 02:03
Replies: 5
by akshattandon » 26 Jun 2023, 01:23

5 Replies

2929 Views

Last post by akshattandon
02 Jul 2023, 02:03
Not able to configure OAuth2

Last post by root « 29 Jun 2023, 19:56
Replies: 1
by Geoffrey » 21 Jun 2023, 09:10

1 Replies

1122 Views

Last post by root
29 Jun 2023, 19:56
6.0.30 Error: Active indexing process already running! Skipping

Last post by iclaude « 28 Jun 2023, 16:33

by iclaude » 28 Jun 2023, 16:33

0 Replies

2082 Views

Last post by iclaude
28 Jun 2023, 16:33
How disable creating new articles to original ticket by email reply

Last post by TckAdmInf « 26 Jun 2023, 10:14
Replies: 2
by TckAdmInf » 26 Jun 2023, 09:54

2 Replies

1416 Views

Last post by TckAdmInf
26 Jun 2023, 10:14

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