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Last post

Sudden issue with receiving email

Last post by bmitacs « 21 Jul 2023, 12:02
Replies: 2
by bmitacs » 21 Jul 2023, 09:55

2 Replies

1612 Views

Last post by bmitacs
21 Jul 2023, 12:02
otrs 2.4 creates new ticket upon customer reply

Last post by jojo « 19 Jul 2023, 12:32
Replies: 1
by Icop » 19 Jul 2023, 12:23

1 Replies

1203 Views

Last post by jojo
19 Jul 2023, 12:32
[SOLVED] need to open the master ticket in a merge

Last post by rodolfor « 19 Jul 2023, 10:43
Replies: 1
by rodolfor » 18 Jul 2023, 16:41

1 Replies

905 Views

Last post by rodolfor
19 Jul 2023, 10:43
error on setting state to slave merged ticket

Last post by rodolfor « 18 Jul 2023, 16:36

by rodolfor » 18 Jul 2023, 16:36

0 Replies

2418 Views

Last post by rodolfor
18 Jul 2023, 16:36
Ticket Frontend Pending Time not shown

Last post by root « 18 Jul 2023, 15:55
Replies: 1
by mdrlpde » 18 Jul 2023, 15:36

1 Replies

716 Views

Last post by root
18 Jul 2023, 15:55
[SOLVED]Linked Tickets returning Error

Last post by chrotha « 17 Jul 2023, 18:42
Replies: 1
by chrotha » 07 Jul 2023, 18:55

1 Replies

945 Views

Last post by chrotha
17 Jul 2023, 18:42
[Solved]Znuny 6.2.1 - MasterSlave

Last post by greinick « 15 Jul 2023, 11:05
Replies: 3
by Reedu » 03 Nov 2021, 11:52

3 Replies

1483 Views

Last post by greinick
15 Jul 2023, 11:05
OAuth2 configuration

Last post by root « 13 Jul 2023, 16:16
Replies: 3
by FunnyDingo » 07 Jul 2023, 15:14

3 Replies

3247 Views

Last post by root
13 Jul 2023, 16:16
TAG Email Notification

Last post by Fedanna « 10 Jul 2023, 09:25
Replies: 2
by Fedanna » 06 Jul 2023, 13:15

2 Replies

1075 Views

Last post by Fedanna
10 Jul 2023, 09:25
SMTP error - Empty notification

Last post by TckAdmInf « 10 Jul 2023, 09:02

by TckAdmInf » 10 Jul 2023, 09:02

0 Replies

2327 Views

Last post by TckAdmInf
10 Jul 2023, 09:02
OTRS 6.5 Escalation Suspend Loop Protection

Last post by root « 07 Jul 2023, 19:05
Replies: 3
by chrotha » 07 Jul 2023, 17:09

3 Replies

1177 Views

Last post by root
07 Jul 2023, 19:05
Error in Plguin Function

Last post by root « 06 Jul 2023, 13:18
Replies: 3
by nico2306 » 29 Jun 2023, 10:12

3 Replies

925 Views

Last post by root
06 Jul 2023, 13:18
Only one attachment at a time after upgrade from ver.4.13 to ver.6.5.3

Last post by nolobolo73 « 05 Jul 2023, 14:39

by nolobolo73 » 05 Jul 2023, 14:39

0 Replies

2605 Views

Last post by nolobolo73
05 Jul 2023, 14:39
Services options not showing correctly

Last post by root « 03 Jul 2023, 09:55
Replies: 10
by iclaude » 16 Jun 2023, 17:17

10 Replies

2343 Views

Last post by root
03 Jul 2023, 09:55
Missing Sec field after migration from OTRS to Znuny 6.5.2

Last post by akshattandon « 02 Jul 2023, 02:03
Replies: 5
by akshattandon » 26 Jun 2023, 01:23

5 Replies

1963 Views

Last post by akshattandon
02 Jul 2023, 02:03
Not able to configure OAuth2

Last post by root « 29 Jun 2023, 19:56
Replies: 1
by Geoffrey » 21 Jun 2023, 09:10

1 Replies

867 Views

Last post by root
29 Jun 2023, 19:56
6.0.30 Error: Active indexing process already running! Skipping

Last post by iclaude « 28 Jun 2023, 16:33

by iclaude » 28 Jun 2023, 16:33

0 Replies

1734 Views

Last post by iclaude
28 Jun 2023, 16:33
How disable creating new articles to original ticket by email reply

Last post by TckAdmInf « 26 Jun 2023, 10:14
Replies: 2
by TckAdmInf » 26 Jun 2023, 09:54

2 Replies

1109 Views

Last post by TckAdmInf
26 Jun 2023, 10:14
From which version is Oauth2 supported?

Last post by chrotha « 23 Jun 2023, 13:53
Replies: 1
by NH3CL » 23 Jun 2023, 13:24

1 Replies

903 Views

Last post by chrotha
23 Jun 2023, 13:53
Package ITSM Configuration Management

Last post by chrotha « 23 Jun 2023, 11:49

by chrotha » 23 Jun 2023, 11:49

0 Replies

1631 Views

Last post by chrotha
23 Jun 2023, 11:49
Lost access to Administration tab / tools

Last post by NH3CL « 23 Jun 2023, 10:18
Replies: 5
by NH3CL » 15 Jun 2023, 13:45

5 Replies

2710 Views

Last post by NH3CL
23 Jun 2023, 10:18
Dynamic Field

Last post by jojo « 22 Jun 2023, 16:35
Replies: 2
by Wmehmood » 22 Jun 2023, 10:27

2 Replies

1468 Views

Last post by jojo
22 Jun 2023, 16:35
Undeliverable: OTRS Scheduler Daemon Cron: TicketPendingCheck

Last post by MHCDdave « 21 Jun 2023, 18:17
Replies: 3
by MHCDdave » 20 Jun 2023, 21:23

3 Replies

1621 Views

Last post by MHCDdave
21 Jun 2023, 18:17
Problems with the field Service

Last post by iclaude « 20 Jun 2023, 15:47

by iclaude » 20 Jun 2023, 15:47

0 Replies

1367 Views

Last post by iclaude
20 Jun 2023, 15:47
IPS Security alert with my Znuny server

Last post by FSF « 20 Jun 2023, 14:15
Replies: 4
by FSF » 20 Jun 2023, 09:39

4 Replies

823 Views

Last post by FSF
20 Jun 2023, 14:15
[SOLVED]You don't have sufficient permissions for ticket creation in default queue.

Last post by iclaude « 20 Jun 2023, 09:39
Replies: 2
by iclaude » 09 Jun 2023, 09:45

2 Replies

1417 Views

Last post by iclaude
20 Jun 2023, 09:39
Hide Lock option for certain users

Last post by root « 19 Jun 2023, 10:53
Replies: 5
by chrotha » 16 Jun 2023, 18:19

5 Replies

942 Views

Last post by root
19 Jun 2023, 10:53
LDAPS

Last post by dsekelybrs « 16 Jun 2023, 20:39
Replies: 16
by dsekelybrs » 10 Mar 2023, 16:10

16 Replies

4209 Views

Last post by dsekelybrs
16 Jun 2023, 20:39
Unable to remove mentions

Last post by csilva « 16 Jun 2023, 19:26

by csilva » 16 Jun 2023, 19:26

0 Replies

1295 Views

Last post by csilva
16 Jun 2023, 19:26
OTRS/Znuny Ticket Creation REST API with JWT Authentication

Last post by root « 09 Jun 2023, 18:38
Replies: 1
by stefan3001 » 09 Jun 2023, 15:59

1 Replies

981 Views

Last post by root
09 Jun 2023, 18:38
Closure codes in OTRS

Last post by eeemmmiiillll « 05 Jun 2023, 13:36

by eeemmmiiillll » 05 Jun 2023, 13:36

0 Replies

1313 Views

Last post by eeemmmiiillll
05 Jun 2023, 13:36
Icon nicht mehr da: "Eigene Tickets Neu"

Last post by GrooT « 30 May 2023, 14:43

by GrooT » 30 May 2023, 14:43

0 Replies

1308 Views

Last post by GrooT
30 May 2023, 14:43
Support Needed for install

Last post by jojo « 27 May 2023, 20:31
Replies: 1
by bangs » 27 May 2023, 19:14

1 Replies

1544 Views

Last post by jojo
27 May 2023, 20:31
Postmaster Filter HTML Emails

Last post by chrotha « 25 May 2023, 15:27
Replies: 1
by chrotha » 25 May 2023, 15:10

1 Replies

700 Views

Last post by chrotha
25 May 2023, 15:27
Perl Module iCal::Parser Not found By user otrs

Last post by root « 25 May 2023, 13:31
Replies: 7
by sikalil » 24 May 2023, 18:01

7 Replies

1765 Views

Last post by root
25 May 2023, 13:31
Error in Znuny 7.0.5 migration script with ITSM 6.5.x installed

Last post by markdiss « 24 May 2023, 19:49
Replies: 3
by markdiss » 24 May 2023, 15:02

3 Replies

1231 Views

Last post by markdiss
24 May 2023, 19:49
Text Field hidden after upgrade to Znuny 6.4.5

Last post by sikalil « 24 May 2023, 16:42

by sikalil » 24 May 2023, 16:42

0 Replies

1303 Views

Last post by sikalil
24 May 2023, 16:42
What to do with TimeAccounting and ITSM Bundle?

Last post by root « 24 May 2023, 16:24
Replies: 2
by markdiss » 12 Apr 2023, 15:30

2 Replies

793 Views

Last post by root
24 May 2023, 16:24
Filter incoming e-mails

Last post by ppo « 24 May 2023, 10:15
Replies: 2
by ppo » 24 May 2023, 08:08

2 Replies

593 Views

Last post by ppo
24 May 2023, 10:15
Otrs old browser Azure AD

Last post by root « 23 May 2023, 20:13
Replies: 3
by stefan3001 » 23 May 2023, 14:44

3 Replies

958 Views

Last post by root
23 May 2023, 20:13
Child progress per ticket statistic

Last post by KevP « 23 May 2023, 17:03

by KevP » 23 May 2023, 17:03

0 Replies

1105 Views

Last post by KevP
23 May 2023, 17:03
Znuny migration error 6.2.2 to 6.3.1

Last post by skullz « 23 May 2023, 04:08
Replies: 1
by beingbaban » 16 May 2023, 12:02

1 Replies

636 Views

Last post by skullz
23 May 2023, 04:08
MS 365 IMAP oAuth2 seems to be broken since upgrade to 6.4.2

Last post by KevP « 18 May 2023, 18:26
Replies: 3
by gob » 22 Aug 2022, 19:52

3 Replies

7002 Views

Last post by KevP
18 May 2023, 18:26
.wav file attachments being named to unknown in Znuny

Last post by RichH « 18 May 2023, 16:45
Replies: 5
by RichH » 12 May 2023, 22:46

5 Replies

1431 Views

Last post by RichH
18 May 2023, 16:45
URGENT: Ticket Reply Option Missing

Last post by davidbann « 18 May 2023, 11:58
Replies: 3
by davidbann » 18 May 2023, 09:08

3 Replies

854 Views

Last post by davidbann
18 May 2023, 11:58
Picture/Attachement uploading problem

Last post by chrotha « 18 May 2023, 11:32
Replies: 2
by chrotha » 17 May 2023, 18:10

2 Replies

606 Views

Last post by chrotha
18 May 2023, 11:32
[solved] TicketDraftDeleteExpired : FormDraft with ID not found

Last post by ngomes « 16 May 2023, 11:00
Replies: 2
by ngomes » 27 Apr 2023, 09:26

2 Replies

870 Views

Last post by ngomes
16 May 2023, 11:00
'IMAPTLS': Could not select

Last post by shawnbeasley « 10 May 2023, 17:12
Replies: 1
by nltui » 11 Apr 2023, 22:57

1 Replies

885 Views

Last post by shawnbeasley
10 May 2023, 17:12
Could not set Service for Ticket with ID

Last post by shawnbeasley « 10 May 2023, 16:50
Replies: 1
by iclaude » 19 Apr 2023, 15:11

1 Replies

775 Views

Last post by shawnbeasley
10 May 2023, 16:50
Issue after test upgrade to 6.5.

Last post by shawnbeasley « 10 May 2023, 16:48
Replies: 1
by finalbeta2 » 26 Apr 2023, 12:08

1 Replies

1748 Views

Last post by shawnbeasley
10 May 2023, 16:48

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