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GenericAgent - show more than 30 affected tickets

Last post by spark123 « 23 Jun 2021, 14:20
Replies: 2
by spark123 » 23 Jun 2021, 10:46

2 Replies

752 Views

Last post by spark123
23 Jun 2021, 14:20
BCC field / X-Original-To for generic agent?

Last post by hkais « 23 Jun 2021, 13:39
Replies: 2
by hkais » 23 Jun 2021, 13:28

2 Replies

501 Views

Last post by hkais
23 Jun 2021, 13:39
Open ticket only if ticketnumber clicked

Last post by spark123 « 22 Jun 2021, 13:39

by spark123 » 22 Jun 2021, 13:39

0 Replies

2416 Views

Last post by spark123
22 Jun 2021, 13:39
Add extra column to AgentTicketOverviewSmall

Last post by spark123 « 22 Jun 2021, 13:31

by spark123 » 22 Jun 2021, 13:31

0 Replies

2436 Views

Last post by spark123
22 Jun 2021, 13:31
Problem to add some conversation to a ticket with postgreSQL request in OTRS 6

Last post by skullz « 22 Jun 2021, 04:53
Replies: 6
by kpemonon » 18 Jun 2021, 15:20

6 Replies

1677 Views

Last post by skullz
22 Jun 2021, 04:53
Can't locate loadable object for module Template::Stash::XS

Last post by klabarre « 21 Jun 2021, 17:04
Replies: 3
by klabarre » 20 Jun 2021, 17:23

3 Replies

2556 Views

Last post by klabarre
21 Jun 2021, 17:04
How to allow a user group (non admins) to create queues?

Last post by zzz « 20 Jun 2021, 19:02
Replies: 3
by hkais » 20 Jun 2021, 13:11

3 Replies

897 Views

Last post by zzz
20 Jun 2021, 19:02
Best practice to upgrade OTRS 5.x to znuny?

Last post by root « 20 Jun 2021, 13:57
Replies: 1
by hkais » 20 Jun 2021, 13:02

1 Replies

512 Views

Last post by root
20 Jun 2021, 13:57
Problem to install Import/Export plugin

Last post by jojo « 16 Jun 2021, 12:46
Replies: 3
by kpemonon » 15 Jun 2021, 17:04

3 Replies

1485 Views

Last post by jojo
16 Jun 2021, 12:46
customer.pl and AD Authentication

Last post by root « 15 Jun 2021, 18:13
Replies: 1
by mmpellet » 15 Jun 2021, 17:47

1 Replies

381 Views

Last post by root
15 Jun 2021, 18:13
Unable to use SMTPS/SMTP TLS after OTRS 6 Migration (SMTP works)

Last post by root « 15 Jun 2021, 17:28
Replies: 1
by Lowsky » 15 Jun 2021, 15:06

1 Replies

769 Views

Last post by root
15 Jun 2021, 17:28
OTRS - package User Import Export csv

Last post by kpemonon « 11 Jun 2021, 17:58
Replies: 7
by kpemonon » 11 Jun 2021, 16:02

7 Replies

4345 Views

Last post by kpemonon
11 Jun 2021, 17:58
GenericAgent, Add FAQ article on TicketCreate

Last post by root « 07 Jun 2021, 16:36
Replies: 2
by finalbeta » 07 Jun 2021, 11:32

2 Replies

1043 Views

Last post by root
07 Jun 2021, 16:36
[Solved] Can't find Mod_Perl

Last post by chrotha « 04 Jun 2021, 15:22
Replies: 2
by chrotha » 01 Jun 2021, 14:00

2 Replies

1409 Views

Last post by chrotha
04 Jun 2021, 15:22
Importing data to OTRS

Last post by couchexpert « 04 Jun 2021, 09:39
Replies: 10
by Tiemo » 06 Sep 2016, 12:19

10 Replies

6084 Views

Last post by couchexpert
04 Jun 2021, 09:39
6.0.1 Problem with Scheduler Daemon Cron: ArticleSearchIndexRebuild

Last post by wmfinamore « 02 Jun 2021, 17:24
Replies: 8
by gtavarez » 29 Nov 2017, 16:43

8 Replies

28277 Views

Last post by wmfinamore
02 Jun 2021, 17:24
Visual notification when pending time reached

Last post by reneeb « 02 Jun 2021, 10:09
Replies: 14
by iwill » 13 May 2021, 14:17

14 Replies

6288 Views

Last post by reneeb
02 Jun 2021, 10:09
Connect mariaDB to PowerBI

Last post by reneeb « 02 Jun 2021, 09:57
Replies: 3
by iwill » 29 May 2021, 14:06

3 Replies

1326 Views

Last post by reneeb
02 Jun 2021, 09:57
How to install FAQ Knowledge Base addon on Community 5.0.16

Last post by root « 27 May 2021, 09:17
Replies: 1
by kitatech » 27 May 2021, 09:06

1 Replies

1022 Views

Last post by root
27 May 2021, 09:17
Issue with pasting images in ticket body or notes

Last post by graychev « 26 May 2021, 14:36
Replies: 2
by graychev » 25 May 2021, 15:09

2 Replies

1279 Views

Last post by graychev
26 May 2021, 14:36
Proxy Error and high CPU usage on some tickets

Last post by cisiu « 26 May 2021, 12:21
Replies: 4
by cisiu » 25 May 2021, 11:24

4 Replies

1673 Views

Last post by cisiu
26 May 2021, 12:21
[SOLVED] PostMaster Filter Body

Last post by chrotha « 21 May 2021, 13:35
Replies: 2
by chrotha » 18 May 2021, 10:34

2 Replies

1162 Views

Last post by chrotha
21 May 2021, 13:35
Dashboard Queue Overview - Changes

Last post by iwill « 19 May 2021, 14:16

by iwill » 19 May 2021, 14:16

0 Replies

2292 Views

Last post by iwill
19 May 2021, 14:16
[RESOLVED] "Need TicketID" and "Unable to connect to smtp.office365.com"

Last post by iwill « 19 May 2021, 11:23
Replies: 19
by iwill » 09 May 2021, 14:31

19 Replies

13296 Views

Last post by iwill
19 May 2021, 11:23
dashboard reports error 'Need module'

Last post by zzz « 17 May 2021, 15:42
Replies: 4
by spark123 » 12 May 2021, 13:34

4 Replies

2864 Views

Last post by zzz
17 May 2021, 15:42
[SOLVED] Error while Installing otrs 6.0.30

Last post by chrotha « 14 May 2021, 17:08
Replies: 4
by chrotha » 13 May 2021, 14:01

4 Replies

2255 Views

Last post by chrotha
14 May 2021, 17:08
Reply to an autoresponder letter

Last post by root « 14 May 2021, 15:46
Replies: 5
by benwork » 12 May 2021, 10:17

5 Replies

1564 Views

Last post by root
14 May 2021, 15:46
[SOLVED] Address Book Search only one LDAP connection

Last post by chrotha « 13 May 2021, 13:55
Replies: 4
by chrotha » 01 Apr 2021, 12:18

4 Replies

1865 Views

Last post by chrotha
13 May 2021, 13:55
Problem: "Error deserializing data"

Last post by skullz « 12 May 2021, 20:14
Replies: 1
by charlin88 » 12 May 2021, 17:12

1 Replies

1233 Views

Last post by skullz
12 May 2021, 20:14
Upgrade 5.0.30 to 06.11.01

Last post by root « 12 May 2021, 13:49
Replies: 7
by christian1706 » 27 Sep 2018, 13:57

7 Replies

3563 Views

Last post by root
12 May 2021, 13:49
Menu bar disappears when entering time recording in TimeAccounting

Last post by zzz « 06 May 2021, 22:54
Replies: 1
by gusmaer » 06 May 2021, 20:13

1 Replies

1108 Views

Last post by zzz
06 May 2021, 22:54
Add note when pending till ends

Last post by iwill « 06 May 2021, 16:02
Replies: 3
by iwill » 22 Apr 2021, 18:08

3 Replies

1696 Views

Last post by iwill
06 May 2021, 16:02
SQL query performed by Generic Agent

Last post by ugob « 05 May 2021, 22:32
Replies: 4
by ugob » 05 May 2021, 19:23

4 Replies

1443 Views

Last post by ugob
05 May 2021, 22:32
How to add a To and Cc when use forward template

Last post by iwill « 04 May 2021, 08:51
Replies: 1
by iwill » 27 Apr 2021, 14:48

1 Replies

1274 Views

Last post by iwill
04 May 2021, 08:51
Prevent ticket creation by email unless it comes from a web form

Last post by ugob « 03 May 2021, 14:20
Replies: 4
by ugob » 03 May 2021, 05:05

4 Replies

1419 Views

Last post by ugob
03 May 2021, 14:20
Different email address

Last post by root « 01 May 2021, 16:41
Replies: 1
by ugob » 01 May 2021, 15:47

1 Replies

974 Views

Last post by root
01 May 2021, 16:41
[Solved ]Difference between permissions move and move_into

Last post by ugob « 01 May 2021, 15:43
Replies: 2
by ugob » 23 Apr 2021, 22:58

2 Replies

1369 Views

Last post by ugob
01 May 2021, 15:43
OTRS 6 Time Accounting really slow

Last post by ugob « 29 Apr 2021, 21:05
Replies: 4
by bddagostino » 16 Apr 2021, 15:38

4 Replies

2090 Views

Last post by ugob
29 Apr 2021, 21:05
CUSTOMER_USER_ID is empty when ticket is created by WebService

Last post by danielbr « 28 Apr 2021, 20:58

by danielbr » 28 Apr 2021, 20:58

0 Replies

2880 Views

Last post by danielbr
28 Apr 2021, 20:58
Right-click to correct words

Last post by iwill « 28 Apr 2021, 15:30
Replies: 8
by iwill » 14 Apr 2021, 15:03

8 Replies

2694 Views

Last post by iwill
28 Apr 2021, 15:30
MailAccountFetch-34 No such ServiceID ()!

Last post by bddagostino « 27 Apr 2021, 09:19
Replies: 12
by bddagostino » 20 Apr 2021, 12:59

12 Replies

4826 Views

Last post by bddagostino
27 Apr 2021, 09:19
AgentTicketZoom layout change assitance (order)

Last post by finalbeta « 26 Apr 2021, 15:08
Replies: 2
by finalbeta » 22 Apr 2021, 15:56

2 Replies

1275 Views

Last post by finalbeta
26 Apr 2021, 15:08
[SOLVED]Changing ticket state from agent interface

Last post by alek12z « 26 Apr 2021, 14:53
Replies: 4
by alek12z » 25 Mar 2021, 09:01

4 Replies

2557 Views

Last post by alek12z
26 Apr 2021, 14:53
AgentTicketPhone.tt line 328: Malformed UTF-8 character

Last post by reneeb « 26 Apr 2021, 12:22
Replies: 1
by flying2021 » 23 Apr 2021, 12:06

1 Replies

1249 Views

Last post by reneeb
26 Apr 2021, 12:22
Mail goes to random unrelated tickets - Handling customers with OTRS

Last post by root « 22 Apr 2021, 19:33
Replies: 1
by Tommyrelli » 22 Apr 2021, 17:37

1 Replies

986 Views

Last post by root
22 Apr 2021, 19:33
Customer User Information Center - Planned on Closed tab?

Last post by iwill « 21 Apr 2021, 12:45
Replies: 4
by iwill » 20 Apr 2021, 09:38

4 Replies

1751 Views

Last post by iwill
21 Apr 2021, 12:45
Eventhandler or custom module for parentticketnumber

Last post by mindchanger « 15 Apr 2021, 13:07
Replies: 4
by mindchanger » 22 Sep 2020, 11:13

4 Replies

2225 Views

Last post by mindchanger
15 Apr 2021, 13:07
MasterSlave dropdown not showing up in bulk

Last post by root « 13 Apr 2021, 06:51
Replies: 9
by retro2707 » 13 Oct 2014, 11:30

9 Replies

4318 Views

Last post by root
13 Apr 2021, 06:51
OTRS temp files permissions

Last post by manoj99 « 12 Apr 2021, 21:27
Replies: 2
by manoj99 » 12 Apr 2021, 17:56

2 Replies

1653 Views

Last post by manoj99
12 Apr 2021, 21:27
OTRS 5 shm error log

Last post by manoj99 « 12 Apr 2021, 17:59
Replies: 8
by manoj99 » 23 Mar 2021, 18:30

8 Replies

3252 Views

Last post by manoj99
12 Apr 2021, 17:59

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