Hi,
I want to build an ACL which restricts out of office agents from appearing in the owner or responsible drop down lists.
The out of office string match that I am trying for presence anywhere in the owner or responsible name is
regexp =~ /out of office/
We are using:
MOD_PERL mod_perl/2.0.5
The ACL doesnt seem to work. Any help is much appreciated.
- Ramesh
Not Listing out of office agents in as owner or responsible
Moderator: crythias
Re: Not Listing out of office agents in as owner or responsi
thats not possible (and even make no sense)
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Re: Not Listing out of office agents in as owner or responsi
Now I understand why it cannot be made to work this way.
But is there no other way to build an ACL for this restriction?
- Ramesh
But is there no other way to build an ACL for this restriction?
- Ramesh
Re: Not Listing out of office agents in as owner or responsi
No
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
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"Testing": ((OTRS Community Edition)) and git Master
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Professional Services:: http://www.otrs.com :: enjoy@otrs.com