adding dynamic fields into a ticket

[otrswolf89]

good afternoon, im starting working with otrs, i already did the admin configurations, but it was ask to me to add some fields to the ticket.

I used the link bellow to help me to put the dynamic fields, but for some reason it didn't work, maybe i did it the wrong way.

http://otrs.github.io/doc/manual/admin/ ... ation.html

plz leave any comentary or entry in this topic if u can help or if the link that i left here helped you.

[wurzel]

Hi,

first of all you should use 3.3.x documentation and not 3.1.x

Florian

[otrswolf89]

thanks i actually didn't notice that the documentation was for 3.1

i finally did it correctly