Hello,
I installed OTRS by apt-get on Ubuntu Server 14.04 LTS, but every time I log in to the webinterface I get an error message that the Scheduler is not running.
Can not write into the PID file:'/usr/share/otrs/var/run/scheduler.pid'! Permission denied
When I change the permissions on /run/otrs to allow users to write (775) or change the owner (user) to www-data the Scheduler will start properly
But after a reboot the permissions on /run/otrs are set back to default (755), users are not permitted to write and the owner (user) is set back to otrs
Please help!
JW
Can not write into the PID file
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