Can not write into the PID file

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JWI
Znuny newbie
Posts: 1
Joined: 06 Aug 2014, 11:58
Znuny Version: 3.3.5

Can not write into the PID file

Post by JWI »

Hello,

I installed OTRS by apt-get on Ubuntu Server 14.04 LTS, but every time I log in to the webinterface I get an error message that the Scheduler is not running.
Can not write into the PID file:'/usr/share/otrs/var/run/scheduler.pid'! Permission denied
When I change the permissions on /run/otrs to allow users to write (775) or change the owner (user) to www-data the Scheduler will start properly
But after a reboot the permissions on /run/otrs are set back to default (755), users are not permitted to write and the owner (user) is set back to otrs
Please help!

JW
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