Is it possible to assign/link queues with specific skin.

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kiranlkotkar
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Posts: 24
Joined: 05 Aug 2014, 13:51
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Real Name: Kiran Kotkar
Company: Systems Plus

Is it possible to assign/link queues with specific skin.

Post by kiranlkotkar »

Hi Everyone!!

I would like to know how to link queues for specific skins or is it possible to link the queues with skins default?

In my case I have two skins and four queues; also I have configured two hostbased skins.
Now my concern is I would like to control list of queue in different host sites.

Example:
Hostname: host1.example.com and host2.example.com
QueueNames: Queue1, Queue2, Queue3, Queue4

If user used host1.example.com to create a ticket then they will only able to see Queue1 and Queue2

And naturally if using host2.example.com then they will able to see only Queue3 and Queue4

Please let me know if is it possible or not now they user are ables to see all four queues in list default.

My Testing Environment is running on centos 6.3 and otrs-3.3.5.

Thanks in advance.
jojo
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Re: Is it possible to assign/link queues with specific skin.

Post by jojo »

no
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crythias
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Re: Is it possible to assign/link queues with specific skin.

Post by crythias »

Don't use customer based queues.
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