Hi everyone
How can i add aditional required module on customer.pl when customer create new ticket bellow to and subject...
Example phone number or something like that..and if i can, how???
Thanks
Regards
Customer.pl additional module
Moderator: crythias
Customer.pl additional module
OTRS 5 /
Re: Customer.pl additional module
use Dynamic Fields (no coding needed)
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Customer.pl additional module
any example?
how add dynamic filed on customer.pm where customer create ticket?
how add dynamic filed on customer.pm where customer create ticket?
OTRS 5 /
Re: Customer.pl additional module
it will be activated via sysconfig
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com