Hi,
I have created a process which looks as follows
So when value of dynamic field X = ABC the process moves to step 2. However, after I move to step 2, I'm no more able to change the values for fields in step 1. How do I change inputs from step 1 if necessary?
Btw there are no permissions set for activity dialogs for step1 and 2
Thanks a lot
Editing infos from the previous step in process tickets
Moderator: crythias
Editing infos from the previous step in process tickets
You do not have the required permissions to view the files attached to this post.
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
Re: Editing infos from the previous step in process tickets
you need the same dialog in step 2 or the possibility to go back to step 1...
You do not have the required permissions to view the files attached to this post.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Editing infos from the previous step in process tickets
Thank you!
Of course if the dialog is not available in step 2, it cannot be seen. My bad!
Of course if the dialog is not available in step 2, it cannot be seen. My bad!

OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache