HTML formatting within AgentTicketPrint PDF

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dstover
Znuny advanced
Posts: 135
Joined: 04 Jun 2013, 23:14
Znuny Version: 3.3.3
Real Name: Dan Stover
Company: EMAC, Inc.

HTML formatting within AgentTicketPrint PDF

Post by dstover »

I would like to add information to an article in HTML format (from a program) and have this display correctly in AgentTicketPrint. I have currently added an HTML table to the bottom of a certain article programmatically but when I click Print, the PDF article is not formatted for HTML. I have looked in Kernel/Modules/AgentTicketPrint.pm and am confused as to how to do this.

Can anyone shed some light on this? Thanks in advance...Dan.
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reneeb
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Re: HTML formatting within AgentTicketPrint PDF

Post by reneeb »

HTML is not supported in PDF print, yet.
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dstover
Znuny advanced
Posts: 135
Joined: 04 Jun 2013, 23:14
Znuny Version: 3.3.3
Real Name: Dan Stover
Company: EMAC, Inc.

Re: HTML formatting within AgentTicketPrint PDF

Post by dstover »

OK. Thanks. I will create tables the old-fashioned way for PDF print.

Have a nice day...Dan.
OTRS 3.3.3
Ubuntu 12.04
MySQL DB
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