I would like to add information to an article in HTML format (from a program) and have this display correctly in AgentTicketPrint. I have currently added an HTML table to the bottom of a certain article programmatically but when I click Print, the PDF article is not formatted for HTML. I have looked in Kernel/Modules/AgentTicketPrint.pm and am confused as to how to do this.
Can anyone shed some light on this? Thanks in advance...Dan.
HTML formatting within AgentTicketPrint PDF
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- Znuny advanced
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HTML formatting within AgentTicketPrint PDF
OTRS 3.3.3
Ubuntu 12.04
MySQL DB
Ubuntu 12.04
MySQL DB
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- Znuny guru
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Re: HTML formatting within AgentTicketPrint PDF
HTML is not supported in PDF print, yet.
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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- Znuny advanced
- Posts: 135
- Joined: 04 Jun 2013, 23:14
- Znuny Version: 3.3.3
- Real Name: Dan Stover
- Company: EMAC, Inc.
Re: HTML formatting within AgentTicketPrint PDF
OK. Thanks. I will create tables the old-fashioned way for PDF print.
Have a nice day...Dan.
Have a nice day...Dan.
OTRS 3.3.3
Ubuntu 12.04
MySQL DB
Ubuntu 12.04
MySQL DB