Duplicate

Moderator: crythias

Locked
maddy
Znuny newbie
Posts: 17
Joined: 29 Dec 2014, 12:22
Znuny Version: otrs-3.3.8
Real Name: Madhan Mani
Company: Google

Duplicate

Post by maddy »

Duplicate
Last edited by maddy on 02 Jan 2015, 08:44, edited 1 time in total.
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: Unable to Get OTRS Webpage

Post by reneeb »

Did you follow all the installation steps? Did you restart the Apache?
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
maddy
Znuny newbie
Posts: 17
Joined: 29 Dec 2014, 12:22
Znuny Version: otrs-3.3.8
Real Name: Madhan Mani
Company: Google

Re: Unable to Get OTRS Webpage

Post by maddy »

Hi ,

I have tried all , I can see OTRS,MYSQLD and HTTPD running fine .

I can see some modules not installed (GD-text and graphics).
Please kindly help me on this , Please also provide me the document to install it on RHEL 6 .




Thanks :)
eandrex
Znuny expert
Posts: 213
Joined: 04 Nov 2012, 23:58
Znuny Version: OTRS 4.x
Real Name: Esteban
Company: NORTON DE COLOMBIA

Re: Unable to Get OTRS Webpage

Post by eandrex »

if you are saying that httpd is running on port 80 and you are still getting

Code: Select all

 web page not available 
then, perhaps your firewall is blocking the access..
if you are using iptables, add a rule and you should be fine
maddy
Znuny newbie
Posts: 17
Joined: 29 Dec 2014, 12:22
Znuny Version: otrs-3.3.8
Real Name: Madhan Mani
Company: Google

Re: Unable to Get OTRS Webpage

Post by maddy »

Hi Thanks for your reply !!!

I had set a rule also to allow but still its not working .
Please kindly help me as this is very important . :shock:


Thanks ,

MAddy :)
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: Unable to Get OTRS Webpage

Post by reneeb »

As already said in the other thread: Check your configs. It is said in the error log that the ScriptAlias defined in your config will not be reached, hence you cannot see the OTRS.
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
maddy
Znuny newbie
Posts: 17
Joined: 29 Dec 2014, 12:22
Znuny Version: otrs-3.3.8
Real Name: Madhan Mani
Company: Google

Re: Unable to Get OTRS Webpage

Post by maddy »

sorry cant understand . PLease kindly help !!!
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: Unable to Get OTRS Webpage

Post by reneeb »

Can we concentrate on one thread? I suggest to keep viewtopic.php?f=62&t=27572&p=111133#p111133 active...
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Locked