Export tickets to Excel and Quickbooks

[rtausch236]

Anyone know how to do either or both of these?

Cheers,
Rich

[crythias]

You can use the search function to save as csv.

[cjseriy]

Is it possible to export also a tickets text of the message?

[cjseriy]

Please could you tell how to export to csv or xls a ticket's text we need to export all tickets in order to read them to analyze often questions?

[jojo]

you can print article text in CSV output of the search (you need to change in sysconfig setting for the search first) .

Or, better use SQL

[DaRocco]

you can print article text in CSV output of the search (you need to change in sysconfig setting for the search first) .

Or, better use SQL

How? What do i need to change in sysconfig for export the whole tickets with the full text?

[crythias]

How would that work for you? The ticket may be 100+ articles long. Do you want attachments, too? How do you expect to fit that to a cell?