We use otrs 3.3.8 in our company. Actually we are in the early stages of change management deployment and it surprise me that I can't find a way to relate Customer Company and Change.
We use OTRS for multiple company and with regular tickets more than less we found the way to do it, but is there any way to introduce change management with multiple customers?
Thanks
Jon
Change management and Customer Company
Moderator: crythias
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reneeb
- Znuny guru
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- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
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Re: Change management and Customer Company
We have this Feature AddOn: http://feature-addons.de/otrs/ITSM%20Ch ... merChanges (site is in German, but https://translate.google.de/translate?h ... merChanges might be helpful)
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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jlegarrea
- Znuny newbie
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- Joined: 14 Oct 2014, 18:10
- Znuny Version: 3.3.8
- Real Name: Jon Legarrea
Re: Change management and Customer Company
I think reneeb, that its fits what we are looking for, I have to value it and maybe contact you about this feature, thanks.
Jon
Jon