[SOLVED]Queues nesting

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ThomasPL10
Znuny newbie
Posts: 90
Joined: 11 Feb 2014, 17:24
Znuny Version: 3.3.2

[SOLVED]Queues nesting

Post by ThomasPL10 »

Hello

Maybe some of you know is it possible to nest more than 5 sub-queues in OTRS 3.3.9?
Last edited by ThomasPL10 on 27 May 2015, 20:51, edited 1 time in total.
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: Queues nesting

Post by RStraub »

Hey there,

I don't know why it's hidden under Ticket -> Frontend::Agent and not Core or something... anyhow, there's this entry:

Code: Select all

Ticket::Frontend::MaxQueueLevel
Defaults to 5.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
ThomasPL10
Znuny newbie
Posts: 90
Joined: 11 Feb 2014, 17:24
Znuny Version: 3.3.2

Re: Queues nesting

Post by ThomasPL10 »

Exactly. Actually I should find this by myself cause it's trivial. Sorry for being lazy and thank you for your tip.
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