Hello
Maybe some of you know is it possible to nest more than 5 sub-queues in OTRS 3.3.9?
[SOLVED]Queues nesting
Moderator: crythias
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[SOLVED]Queues nesting
Last edited by ThomasPL10 on 27 May 2015, 20:51, edited 1 time in total.
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Re: Queues nesting
Hey there,
I don't know why it's hidden under Ticket -> Frontend::Agent and not Core or something... anyhow, there's this entry:
Defaults to 5.
I don't know why it's hidden under Ticket -> Frontend::Agent and not Core or something... anyhow, there's this entry:
Code: Select all
Ticket::Frontend::MaxQueueLevel
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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Re: Queues nesting
Exactly. Actually I should find this by myself cause it's trivial. Sorry for being lazy and thank you for your tip.