One day just disappeared Admin button from main view. What happened ? To go to admin I need to type in in address bar. How can I turn it on again.
Thanks in advance.
Admin bar is gone.
Moderator: crythias
-
- Znuny newbie
- Posts: 7
- Joined: 19 Jun 2015, 09:14
- Znuny Version: 4.0.7
- Real Name: Andrew
Re: Admin bar is gone.
what did you change before (things will not just disappear )
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 7
- Joined: 19 Jun 2015, 09:14
- Znuny Version: 4.0.7
- Real Name: Andrew
Re: Admin bar is gone.
Problem is it was two weeks ago. I did not have time to solve it. I do not remember now. Can You just give me a tip where I could start? Thanks.
Re: Admin bar is gone.
go through module registration and admin bar registrations in sysconfig and check the entries
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: Admin bar is gone.
This will be tough when he does not have the Admin link 
Try to access it manually by changing the action link in your URL to:

Try to access it manually by changing the action link in your URL to:
Track the logs while you access that page. You might need to add your user to the admin group via script.Action=Admin
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS