Admin bar is gone.

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kurosaki1981
Znuny newbie
Posts: 7
Joined: 19 Jun 2015, 09:14
Znuny Version: 4.0.7
Real Name: Andrew

Admin bar is gone.

Post by kurosaki1981 »

One day just disappeared Admin button from main view. What happened ? To go to admin I need to type in in address bar. How can I turn it on again.

Thanks in advance.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Admin bar is gone.

Post by jojo »

what did you change before (things will not just disappear )
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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kurosaki1981
Znuny newbie
Posts: 7
Joined: 19 Jun 2015, 09:14
Znuny Version: 4.0.7
Real Name: Andrew

Re: Admin bar is gone.

Post by kurosaki1981 »

Problem is it was two weeks ago. I did not have time to solve it. I do not remember now. Can You just give me a tip where I could start? Thanks.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Admin bar is gone.

Post by jojo »

go through module registration and admin bar registrations in sysconfig and check the entries
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: Admin bar is gone.

Post by RStraub »

This will be tough when he does not have the Admin link :)

Try to access it manually by changing the action link in your URL to:
Action=Admin
Track the logs while you access that page. You might need to add your user to the admin group via script.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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