[SOLVED] Backup question

Moderator: crythias

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GabrielV
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Real Name: Gabriel Vilar
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[SOLVED] Backup question

Post by GabrielV »

Hi everyone, anyone knows if the attached files in the tickets are backed with the scripts included on otrs 4 ?
Thanks!

Gabriel
Last edited by GabrielV on 07 Jul 2015, 16:16, edited 1 time in total.
Gabriel Vilar, OTRS 6, Centos 7 Apache2+MariaDB 5.5
pcraponi
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Re: Backup question

Post by pcraponi »

yes
OTRS 3.0
GabrielV
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Posts: 30
Joined: 06 Feb 2015, 20:03
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Re: Backup question

Post by GabrielV »

pcraponi wrote:yes
Thanks!
Gabriel Vilar, OTRS 6, Centos 7 Apache2+MariaDB 5.5
crythias
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Re: [SOLVED] Backup question

Post by crythias »

Be careful to verify. If you're using DB (database) attachments, the backup of attachments is in the database dump.
If you're using FS (FileSystem) Attachments, the backup of attachments should include the articles destination folder.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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