Hi everyone, anyone knows if the attached files in the tickets are backed with the scripts included on otrs 4 ?
Thanks!
Gabriel
[SOLVED] Backup question
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[SOLVED] Backup question
Last edited by GabrielV on 07 Jul 2015, 16:16, edited 1 time in total.
Gabriel Vilar, OTRS 6, Centos 7 Apache2+MariaDB 5.5
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Re: [SOLVED] Backup question
Be careful to verify. If you're using DB (database) attachments, the backup of attachments is in the database dump.
If you're using FS (FileSystem) Attachments, the backup of attachments should include the articles destination folder.
If you're using FS (FileSystem) Attachments, the backup of attachments should include the articles destination folder.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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