Hi,
I use backup.pl script to did my schedule backups every night for 5 years.
After upgraded to version 3.3 some times I receive error and the backup did not work:
# /opt/otrs/scripts/backup.pl /tmp/backup-otrs -r 4
Backup /backup/otrs/2015-07-06_23-30/Config.tar.gz ... done
Backup /backup/otrs/2015-07-06_23-30/Application.tar.gz ... tar: ./var/article/2015/07/06: file changed as we read it
Deleting incomplete backup /backup/otrs/2015-07-06_23-30 ... done
Backup failed
failed
Are always this " file changed as we read it " error. I did not use the otrs folder as backup destination, like you can see on my backup.pl string. I've checked and we have no agents connected on the OTRS on the momment of the backup. Maybe some cron job (check email, generic agent, etc...) can be the problem?
Regards,
Paulo Raponi
backup error
Moderator: crythias
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- Joined: 25 Jul 2011, 14:01
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- Real Name: Paulo Raponi
- Company: LDC
backup error
OTRS 3.0
Re: backup error
Maybe in your Generic Agent you have a few job that use "Schedule minutes".
Do you really need Schedule minutes?
Maybe only hours is sufficient?
Do you really need Schedule minutes?
Maybe only hours is sufficient?