Hello everybody,
I created a custom CI class.
Now I discovered that I am not able link tickets to config items in this class. The class is not listed in the list for ci-classes. In the customer information center the class is not listed too.
Is there any additional configuration to do after creating a config items class?
Thanks a lot for your answers in advance.
Stefan
Link ticket and custom CI class
Moderator: crythias
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Re: Link ticket and custom CI class
Did you:
- Set a permission group for the class?
- Add a valid definition for that class?
- Set a permission group for the class?
- Add a valid definition for that class?
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS