Error Message: Need ArticleTypeID!

[victorprime]

Hi;

When I try to create new ticket I get "Need ArticleTypeID!" error.

Backend ERROR: OTRS-CGI-30 Perl: 5.10.1 OS: linux Time: Fri Sep 4 00:12:37 2015 Message: Need ArticleTypeID! RemoteAddress: 192.168.254.1 RequestURI: /otrs/index.pl Traceback (15392): Module: Kernel::System::Ticket::Article::ArticleCreate Line: 133 Module: Kernel::Modules::AgentTicketPhone::Run Line: 1312 Module: Kernel::System::Web::InterfaceAgent::Run Line: 997 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40 Module: (eval) (v1.99) Line: 204 Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31

Please someone help me with this.

Thanks and Regards.

[crythias]

what did you change (probably for renaming/translation purposes)?

[victorprime]

I figured it out. Actually In attempt to delete all tickets I have truncated article type table. after restoring the database problem resolved. Thank you