AdminCustomerUser no records changes

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ritico
Znuny newbie
Posts: 21
Joined: 23 Apr 2010, 22:02
Znuny Version: 5s...
Real Name: Ramiro

AdminCustomerUser no records changes

Post by ritico »

In the System Config under "Framework -> Frontend :: Admin :: ModuleRegistration" in the section "Frontend :: Module ### AdminCustomerUser" does not record the modifications made in the fields of "Group" or "Group ro" and does not allow reset the settings "Frontend :: Module ### AdminCustomerUser".

We are working with OTRS version 3.3.9.
We appreciate your help to solve it. Thank you.
Ramiro
jojo
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Joined: 26 Jan 2007, 14:50
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Re: AdminCustomerUser no records changes

Post by jojo »

Check Config.pm if entries exist for this module and delete it. Also you should upgrade to the latest patchlevel of OTRS 3.3 (which is 3.3.15) or to a supported version, like OTRS 5
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ritico
Znuny newbie
Posts: 21
Joined: 23 Apr 2010, 22:02
Znuny Version: 5s...
Real Name: Ramiro

Re: AdminCustomerUser no records changes

Post by ritico »

Thank you for your quick response jojo.
I did what you say and inconvenience was solved.
Yes, we plan to upgrade in a few months. Thanks for your help.
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