Hi guys
I've installed FAQ module successfully but I can't figure out how to have a "FAQ" button on the menu ribbon
(besides Dashboard, Customer, Tickets...etc)
Any hint please?
Million thanks in advance!!!
Jan
Display FAQ button on Agent screen
Moderator: crythias
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Re: Display FAQ button on Agent screen
The user needs the permission to view the action. They might need to logout and login again...
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
-
- Znuny newbie
- Posts: 15
- Joined: 13 Jan 2016, 18:11
- Znuny Version: otrs5free
- Real Name: Jan
- Company: Tantalus
Re: Display FAQ button on Agent screen
Thank you very much, still no luck, even I've restarted the whole server...
Any "How to" document about the FAQ?
Jan
Any "How to" document about the FAQ?
Jan
-
- Znuny newbie
- Posts: 15
- Joined: 13 Jan 2016, 18:11
- Znuny Version: otrs5free
- Real Name: Jan
- Company: Tantalus
Re: Display FAQ button on Agent screen
RESOLVED - forgot to assign faq_admin group to Agent! 
