Display FAQ button on Agent screen

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jstefanovic
Znuny newbie
Posts: 15
Joined: 13 Jan 2016, 18:11
Znuny Version: otrs5free
Real Name: Jan
Company: Tantalus

Display FAQ button on Agent screen

Post by jstefanovic »

Hi guys

I've installed FAQ module successfully but I can't figure out how to have a "FAQ" button on the menu ribbon
(besides Dashboard, Customer, Tickets...etc)
Any hint please?

Million thanks in advance!!!

Jan
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: Display FAQ button on Agent screen

Post by reneeb »

The user needs the permission to view the action. They might need to logout and login again...
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
jstefanovic
Znuny newbie
Posts: 15
Joined: 13 Jan 2016, 18:11
Znuny Version: otrs5free
Real Name: Jan
Company: Tantalus

Re: Display FAQ button on Agent screen

Post by jstefanovic »

Thank you very much, still no luck, even I've restarted the whole server...
Any "How to" document about the FAQ?

Jan
jstefanovic
Znuny newbie
Posts: 15
Joined: 13 Jan 2016, 18:11
Znuny Version: otrs5free
Real Name: Jan
Company: Tantalus

Re: Display FAQ button on Agent screen

Post by jstefanovic »

RESOLVED - forgot to assign faq_admin group to Agent! :mrgreen:
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